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Bank of America Overview

Browse available Bank of America Teller Jobs. In order to help to make financial lives better, Bank of America is now exerting itself to build a meaningful and real relationship with individuals, companies, and communities through connecting with 57 million customers each day, and telling them to know what really matters. And as for employees, Bank of America has been striving to insist on being a great place for people to work by delivering together, acting responsibly, realizing the importance of its people and trusting the team. Would you like to be part of a inclusive and diverse company? Just join Bank of America!

Bank of America Teller Job Description and Responsibilities

Bank of America thinks highly of its hard working team members, and in order to enhance their enthusiasm for what they are doing, Bank of America has always reserved promotion opportunities for excellent workers. Thus, a detailed and specific job description is needed for every position for better evaluating associates' performance, which will, to a large extent, decide whether or not this associate will be promoted and grab a brilliant career. With regard to Bank of America tellers, or Financial Center Client Service Representatives, to sum up, they should be in charge of performing process transactions efficiently and accurately, providing a satisfactory customer experience and so on. Listed below are some detailed duties:

  • Listen carefully and connect with customers to understand their top financial priorities and to recommend products and solutions that will benefit them and assist them with their problems and provide possible resolutions.
  • Make sure customers are quickly connected to the appropriate teammate with the expertise to meet their needs.
  • Meet or exceed sales target by leading customers to learn about products/services that will bring them benefits.
  • Build, develop and maintain partnerships with teammates and specialists to maximize effectiveness and serve customers.
  • Create a connection with customers to provide excellent service.
  • Perform process transactions such as customer deposits and cashing checks accurately.
  • Teach customers to learn how to conduct simple transactions through self-service technologies.
  • Follow established policies, procedures and guideline

Bank of America Teller Qualifications and Skills

  • At least six months customer service experience in financial services, retail sales or a goal-oriented environment
  • A minimum of six months experience with cross-selling, up-selling and/or referring products
  • Proven results in exceeding goals in areas of sales and service in a customer-oriented, results-driven environment
  • Good at engaging with customers; can begin a conversation, build rapport, and handle objections
  • Ability to identify customer financial needs, goals and objectives; comfortable asking customers about their personal finances
  • Ability to respond and assist customers with inquiries and/or problem resolution
  • Strong communication skills (including verbal and non-verbal) and active listening skills
  • Proficiency in basic computer skills
  • Minimum of six months cash handling experien

Bank of America Teller Salary and Benefits

Along with the high standard job responsibilities, Bank of American has meantime draw up a competitive salary pay standard for all its associates, aiming at attracting and retaining top talents worldwide. Except building up a welcoming and inclusive working atmosphere, Bank of America has also prepared a comprehensive benefits package, including medical, dental and vision insurance, health care accounts, flexible spending accounts, basic life insurance, supplemental life and accidental death and dismemberment insurance, performance-based compensation, etc.

  • Teller: $12/h - $13/h
  • Senior Teller: $13/h - $14/h
  • Teller Operations Specialist: $35,000/y - $38,000/y
  • Part Time Teller: $11/h - $12

Bank of America Teller Jobs