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Comcast Technician Overview

Browse available Comcast Technician Jobs. Being the largest broadcasting and cable television company in the world by revenue, Comcast is a global media and technology company with two primary businesses, Comcast Cable and NBCUniversal, who brings together the best in media and technology. Operating the NBC and Telemundo broadcast networks, news, entertainment and sports cable networks, television production operations, television station groups, Universal Pictures and Universal Parks and Resorts, the company has deep belief in creating a better shape and atmosphere with the wonderful experience, creativity and leadership. Nothing can be accomplished without the joint efforts of all the Comcast people, which becomes the most important reason for the company to recruit talents and media-lovers. You are expected to be one of them!

Comcast Technician Job Description and Responsibilities

Each position has specific requirements. There are various sections in Comcast. You need to choose a specific job and learn about job summary and responsibilities in order to be certain that the nature of work is what you want and the corresponding responsibilities are acceptable for you to take before applying for the job. Comcast technician is responsible for:

  • Demonstrating a sufficient aptitude for acquiring the skills and knowledge involved in the competent performance of the tasks relating to broadband installation and troubleshooting activities.
  • Performing reconnects, requested and non-pay disconnects, and changes of service.
  • Completing associated paperwork with each work order in a timely manner in order to ensure all details of the work are recorded for entry in the customer's account once the work is checked in.
  • Providing the customer with materials regarding channel line up, use of converter, and company policies as they relate to the customer as well as demonstrates these skills in order to educate the customer on the use of the equipment and company guidelines.
  • Performing service calls.

Comcast Technician Qualifications and Skills

  • High School or Equivalent
  • 0-2 years related experience
  • Completion of 45 days (maximum) of service. Employees must complete the certification as required. Training programs include: Safety Program, Company-specific training on policies and procedures, Installer Training, Customer Contact, Product Knowledge and Sales. An employee may be advanced to the next level after the initial 45 days provided that there has been satisfactory development of the necessary skills and ability to perform the above tasks as determined by the certification assessments including passing the skills assessment, written assessment, and meet Comcast Employee Standards, and supervisor's approval.

Comcast Technician Salary and Benefits

Comcast provides tremendous opportunity for career growth. A great package of benefits is provided for its employees to have a better life. The benefits include generally four parts: Career Development, Medical and Dental, 401K Savings Plan and Courtesy Services, which may help you learn, grow, save and be healthy. When you come here and join the big family, you are valued and cared about because you are believed to be part of the success.

  • Senior Software Engineer: $115,000/y
  • Comm Tech III - Hourly: $17.00/hr
  • Customer Account Executive II - Hourly: $14.00/hr
  • Software Engineer: $90,000

Comcast Technician Jobs