NexxLinx

Industry: Business Services

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NexxLinx Profile

Company Size: 1001 to 5000 employees

Industry: Business Services

Founded Year: 1998

Type: Company - Private

Revenue: $100 to $500 million (USD) per year

Phone Number: +1 877-747-0658

Website: www.nexxlinx.com

Social Links: Facebook

Headquarter Address: Atlanta, GA

Products: Business Process Transformation professionals committed to creating unique value and competitive advantage for every client partner. By combining Proven Expertise, Continuous Process Improvement / Best-Practice, Technology Innovation, and Global Multi-Lingual/Multi-Cultural capability we deliver on high-value customer engagement solutions which:  Create competitive advantage and loyalty through excellence-in-service - more... Business Process Transformation professionals committed to creating unique value and competitive advantage for every client partner. By combining Proven Expertise, Continuous Process Improvement / Best-Practice, Technology Innovation, and Global Multi-Lingual/Multi-Cultural capability we deliver on high-value customer engagement solutions which:  Create competitive advantage and loyalty through excellence-in-service  Reduce cost through Process Improvement / Best-Practice and Technology Innovation  Deliver Top-line revenue impacts through an industry leading retention and sales practice  Maximize technical support / remote diagnostic value though First-Contact-Resolution, Service/Product Trending, and agent knowledge  Provide service impact across the globe in nearly every language/culture  Mitigate risk with proven process and execution Our team crafts agile service / support solutions that transform the customer service/support environment delivering measurable business outcomes. Several qualities clearly differentiate us from the standard, “shift the work to cheaper locations” outsourcer:  We stand behind our solutions by committing to innovation and improvements that provide year-over-year improvements to service cost / customer satisfaction  We provide rapid time-to-value and business agility allowing our partners leverage Real-time change for competitive advantage and Shareholder Value  We earn a Trusted-Advisor relationship with clients - less

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About NexxLinx

Elite customer support and retention, global technical support, and innovative customer care, yielding measurable business results
NexxLinx is a customer care and business transformation outsourcing firm. We deliver consistent and compelling customer experiences across multiple channels, devices, and media — not through low-cost foreign labor — but by applying innovative thinking and continuous improvements to meet quality and cost performance objectives. Whether it’s in our own contact centers, client offices, home agents at-home, or satellite locations, we deploy motivated client advocates to ensure equity-building customer interactions.

NexxLinx Employee Benefits

NexxLinx works hard to offer employees comprehensive benefits, including competitive pay, excellent insurance coverage, career mentoring and many other great perks. Working in NexxLinx, you will get benefits in

1.Insurance, Health & Wellness: Health Insurance, Dental Insurance, Health Savings Account (HSA) and Life Insurance;

2.Financial & Retirement: 401K Plan and Retirement Plan;

3.Family & Parenting: Maternity & Paternity Leave, Work From Home, Reduced or Flexible Hours, Military Leave and Family Medical Leave;

4.Vacation & Time Off: Vacation & Paid Time Off, Sick Days and Paid Holidays;

5.Perks & Discounts: Free Lunch or Snacks, Pet Friendly Workplace and Mobile Phone Discount;

6.Professional Support: Job Training.