JCPenney Careers: Jobs, Employment Details & Interview Questions

JCPenney Facts

To moved with the times, the J. C. Penney Company kept making changes to meet the needs of customers. Most JCPenney stores were initially located in downtown areas. During the latter half of the 20th century, JCPenney relocated and developed stores, anchoring the malls, since the shopping malls became more popular. Founded in 1902, JCPenney has grown into one of the largest apparel and home furnishing retailers in America with more than one thousand department stores spreading nationwide and Puerto Rico. JCPenney opened some freestanding stores to follow the trend in recent years based in Plano, Texas. Dedicated in delivering products with unparalleled style, quality and value, JCPenney is qualified to fit the diversity of America with a broad assortment of national, private and exclusive brands. Undergoing renovation improvements at store level, JCPenney starts its online retailing career since 1988. JCPenney is expected to extend business with a base of loyal customers, demanding many new talented and ambitious people every year.

​How Old Do You Have to Be to Work at JCPenney:

Minimum age to work at JCPenney is 16 years old.

JCPenney Hours:

Mon - Sat: 10:00am - 9:00pm 

Sun:  10:00am - 6:00pm 

Hours of Operation may vary by location. Call store for additional holiday hours.

JCPenney Number of Locations:

1,060

JCPenney Number of Employees:

114,000

Job Types that JCPenney Offers:

Full-time, Part-time, Internship, Contract, Temporary, Commission, Seasonal

Printable JCPenney Application Form:

NO

JCPenney Job Openings

As an equal opportunity employer, JCPenney encourages diversity inside by hiring many talents without considering their background and culture. The success of JCPenney depends on each and every excellent employee in the best team with passion for delivering great products and exceptional service to our customers. JCPenney is always wanting talented people who are sensitive to the fashion with a willingness to change and challenge, providing a wide variety of opportunities as follows.

Sales Associate, Customer Service Associate, Department Supervisor, Sales Manager, Customer Service Sales Associate, JC Penney Cashier, Customer Service Representative, Sales Support/Replenishment, Seasonal Sales Associate, Store Manager, Loss Prevention Officer, Sales Support Associate, Assistant Buyer, Shoes Sales Associate, Department Manager, Sephora Product Consultant, Operations Manager, Loss Prevention Associate, Window Covering Sales Associate, Assistant Store Manager, Pricing Team Associate, Human Resources Manager, Merchandise Execution Manager, Replenishment Associate, Loss Prevention Supervisor, Merchandise Planner, Allocator, Sales Support, Supply Chain Supervisor, etc.

Search JCPenney job openings

JCPenney Salary

JCPenney Employee Benefits

JCPenney values and appreciates every efforts of each and every associate to their success, trying to make associates feel at home. JCPenney employees and their eligible family members can enjoy a quality benefits package that offered by JCPenney for employees to take care of themselves and pursue an ideal future. Working at JCPenney, you will meet a wide variety of qualified talents and acquire knowledge and skills. You can acquire some of these benefit on your first day of JCPenney, while others may have restrictions. There is a list of some basic benefits as follows:

• Associate Discount Program. Both part-time and full-time associates, as well as their spouse and eligible dependents, can receive the JCPenney discount  when shopping in store or at www.jcp.com.

• Associates Travel Accident. All JCPenney associates can obtain indemnity for accidental die, permanent total disability or other covered loss related to working at JCPenney through the Business Travel Accident Insurance Plan provided by JCPenney.

• Medical Insurance. Part-time associates can enjoy Basic and Premier Medical Plans, sharing the cost with JCPenney. JCPenney also provides a pharmacy discount, an accident medical benefit and an accidental death benefit, etc. for part-time associates. Full-time associates can choose from four medical options offered by JCPenney.

• Time Away From Work. All full-time and some part-time associates can enjoy a bank of paid time off hours each month, you need to make a confirmation with your manager, as well as illness recovery time, leaves of absence, etc.

• JCPenney Retirement. 401(k) Savings Plan is available for you since your first day of JCPenney. JCPenney also provides a Retirement Account to help supplement your retirement savings.

How to Save More at JCPenney

JCPenney regularly provides a variety of offers. Want to spend less to buy your favorite products? Look up the latest JCPenney Coupons on Couponbirds.

How to Apply at JCPenney

1. Apply Online. You can apply for JCPenney job vacancy online through its official page. Go to JCPenney career page - jobs.jcp.com or jcp.com/jobs, and then you will see job categories, or proceed with job search by entering the search keywords, city, state, or zip to get the top results, matching your requirements. You need to have a JCPenney account with a valid email address to apply the JCPenney positions. It may take you about 10 to 15 minutes to complete the application. Please contact jcpapplicant-sm@jcp.com If you are unable to complete your registration.

JCPenney Application Online

JCPenney Interview Tips

Landing an interview proves you are talented and excellent, all you need to do before going to the interview is to prepare earnestly. You need to spend time considering what does it takes to apply for a position at JCPenney. The key success strategy to pass an interview is about preparation and patience. You should know about the background of JCPenney, along with the company’s business. Do a practice run with your job interview outfit in front of friends or family members. In case of the morning traffic or other emergency, you should leave earlier on the interview day. Be patient and wait for that magical moment if you arrive at your interview early.

JCPenney ​Interview Questions

1. What is the difference between a highly satisfied customer and a loyal customer?
2. Describe a scenario when no manager was around and you had to solve a scenario on your own.
3. Give me an example of a time when you received poor customer service, and what made it poor?
4. What do you think about the request to ask customers if they are interested in the JCPenney's card?
5. If I asked you about our home department, do you know what that is and where it is?
6. How will, what your shopping idea that you've selected, help increase profits for the company?