Community Guardianship Client Coordinator

Ada County Star Ranch, ID 2019-07-11
General Summary

Works closely with and assists the Program Manager to support the BOCG and Volunteer Guardian Program. Ensures the requirements of Idaho law are met and provides technical and responsible assistance to the Ada County Board of Community Guardians.

The position requires the use of independent judgment and discretion. The Board of Community Guardians and BOCG Program Manager provide general oversight of the program.

Essential Functions

  • Visits facilities of clients in the community to perform wellness checks & advocates for potential needs;
  • Assesses program needs and assists with program goals and objectives;
  • Promotes the Board of Community Guardian's (BOCG) mission to the community and assists with recruitment of qualified volunteers;
  • Purchases and delivers personal supplies to clients;
  • Transports clients to medical related appointments;
  • Assists the Program Manager to perform the administrative functions of the BOCG;
  • Attends Board of Community Guardianship meetings;
  • Maintains cooperative relationships with community resources;
  • Visits facilities of potential clients in the community and conducts investigation regarding eligibility for BOCG services and submits reports;
  • Assists with training volunteer companions;
  • Ensures that volunteers treat clients humanely and appropriately;
  • Reports violations of standards of conduct or ethics by a volunteers;
  • Works with medical professionals to ensure health care needs are being met;
  • Attends court hearings pertaining to clients or prospective clients;
  • Prepares regular reports for BOCG regarding client activities, progress, issues and concerns;
  • Maintains files for clients and volunteers, and ensures files are current and accurate;
  • Acts as advocate for clients including providing consent for medical treatment, locating housing, and benefits;
  • Performs clerical duties as necessary;
  • Generally performs all duties and responsibilities of the BOCG as legal guardian.

  • May be called upon approve payment of bills, process vouchers, line item transfers and reconciling weekly budget reports;
  • Performs related functions as required.

Job Requirements

  • Bachelor's degree from an accredited university in Social Work (preferred) or related field or any equivalent combination of education, training and experience which would enable the employee to perform the primary job functions;
  • Knowledge of basic bookkeeping procedures;
  • Knowledge of modern office equipment, practices and procedures;
  • Knowledge of Idaho Code as it relates to guardianships;
  • Knowledge of Court operations and procedures;
  • Skill in the operation of a personal computer, use of MS Office Suite;
  • Skill in organizational and administrative functions;
  • Skill in working cooperatively with other agencies;
  • Skill in written and verbal communication;
  • Skill in developing programs, policies and procedures and establishing short and long term goals;
  • Ability to establish and maintain computerized records systems and prepare reports;
  • Ability to interpret and explain policy, Idaho Code, and county resolutions;
  • Ability to prepare accurate reports from statistical information;
  • Ability to maintain confidentiality;
  • Ability to follow written and verbal instructions;
  • Ability to maintain effective working relationships.

  • May be required to use personal vehicle to drive throughout the county to conduct some duties;
  • This position has been designated safety sensitive and therefore the incumbent is subject to random drug testing.

Work Environment & Physical Demands

  • This position is scheduled on-call and may be contacted by phone after hours and on weekends;
  • Work is performed primarily in an office environment although the employee may be required to travel throughout the county and must be able to drive and have a valid Idaho driver's license;
  • May occasionally be required to work evenings or before 8:00 a.m;
  • Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and in the field to accomplish tasks;
  • May require occasional lifting and loading of boxes and personal belongings of clients;
  • May require ability to assist a client in getting in and out of vehicle, walking, sitting and rising to a standing position.

To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran's Preference for all County jobs except for those deemed "key positions" in accordance with Title 65, Chapter 5 of Idaho Code.

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