What is a Retail Service Pro? The Retail Service Pro will drive differentiation via service excellence.The Retail Service Pro will focus on interaction with the customer, providing and coordinating industry-leading customer experiences through service value proposition execution. Each Retail Service Pro must be committed to inspiring our team, helping our customers succeed, and growing the Commercial business profitably and with integrity. Key Duties and Responsibilities
Essential Job Skills Necessary for Success as a Retail Service Pro
Prior Experience that Sets a Retail Service Pro up for Success Minimum 3 years experience in automotive or retail customer service Education High school diploma or GED equivalent Certificates, Licenses, Registrations Must have a valid driver's licenseASE Certification preferred, but not required Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing.The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades.The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration.The noise level in the work environment is usually moderate.
Job Type: Part-time
Job Type: Part-time