Customer Service Representative/Data Entry

Aerotek Henrietta, NY 2019-07-10

Job functions:

  • Open and maintain customer accounts by recording account information
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Maintain financial accounts by processing customer adjustments
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Prepare product or service reports by collecting and analyzing customer information

Job Type: Full-time

Salary: $13.00 to $15.00 /hour

Experience:

  • Relevant: 1 year (Preferred)

This Job Is:

  • Open to applicants who do not have a college diploma
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