Technician

Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa € 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market. Atos operates under the brands Atos, Atos Consulting, Atos Worldgrid, Bull, Canopy, Unify and Worldline.

Position Title:

Technician

Location:

Orlando, FL

Shift:

Monday – Friday, day shift with potential holidays and weekends required

Core Responsibilities:

• Job requires excellent customer service interaction and empathy skills.
• Experienced in supporting executive conference rooms Virtually and Physically
• Knowledge of “Video / Audio Collaboration software” applications or similar conference room infrastructure skill sets.
  • Setup and supprt of backend infrastructure skills necessary.
  • Able t interact with intercompany teams to
  • Add device to network upon installation
  • Network authentication and Static IP reservation skills, etc.
• Initial device configuration and setup in conjunction with vendor
• Ability to provide maintenance for approved Video Collaboration rooms
  • Sftware updates
  • Hardware Firmware updates
  • Prviding regular video collaboration room equipment inspections
• Expected to be single point of contact support for Orlando campus

Minimum Requirements:

• High School diploma or equivalent.
• 2 -3 years knowledge and experience supporting audio video equipment conferencing systems
• Basic level proficiency with Microsoft Office.

Preferred Qualifications:

• Preferred experience with Lifesize Systems
• Coordinate with primary vendor regarding maintenance scheduling (as contracted)
• Escalation of incident to appropriate service provider (e.g. equipment, network)
• Reporting and tracking of equipment and vendor service failures via Failures/Tickets in the Video / Audio Collaboration Portal

Your Application
If you wish to apply for this position, please click below to complete our online application form and attach your CV in either Word, rtf or text format.
Atos does not discriminate on the basis of race, religion, colour, sex, age, disability or sexual orientation. All recruitment decisions are based solely on qualifications, skills, knowledge and experience and relevant business requirements.
We are committed to making reasonable adjustments to the applications process for people with disabilities.