Manager ASD Lead Markets

Bank of America Valley Cottage, NY 2019-01-10

Job Description:



This role is to provide regional leadership for the support teams based in New York, New Jersey, Chicago and Dallas who support the AMS businesses. The role includes providing updates to regional stakeholders on application stability and availability and to work with regional development management on production issues and projects. AMRS lead for production support teams in NY, NJ, Chicago and Dallas supporting the AMS, GCAS and GSL businesses.

Resource will be working in the New York office providing:
  • leadership and management of the teams based in New York, New Jersey, Chicago and Dallas,
  • face-to-face support for business users,
  • update to key stakeholders on application stability,
  • an interface to senior development stakeholders on issues and upcoming projects.

REQUIRED:

Must have experience in:
  • Application Support in the banking industry,
  • knowledge of Incident/Record/Change management,
  • experience of managing matrixed teams,
  • experience of dealing with a global user base,
  • good written and verbal communications.

DESIRED:

Prime Brokerage Markets experience



Shift:

1st shift (United States of America)

Hours Per Week:

40
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