What does a Best Buy Sales Supervisor do?
The Sales Supervisor ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will play a vital role in leading a Best Buy Department to elevate sales performance by sustaining positive customer and employee interactions.
You will support the direction of the Specialty Sales Manager - Connections in implementing sales action plans, monitoring business results, and driving execution of sales strategies.
As the Sales Supervisor you will:
Deliver on all aspects of the sales experience within your respective department through all touch points with Best Buy inside and outside of the store (eg. Online, Services, Delivery/Installation, Solutions etc.).
Drive positive outcomes of key sales indicators within your department in support of Revenue, Margin, and NOP goals.
Integrate partnerships and 3rd party programs specific to sales, training, and customer facing initiatives to ensure seamless experience.
Engage customers using selling skills to build complex, connected solutions while maintain a balance of high velocity and high service.
Motivate, coach, recognize, and performance manage employees to reach their full potential.
Resolve complex customer issues.
What are the Professional Requirements of a Sales Supervisor?
1 year of experience in leadership
Previous experience in sales, customer service or related field
Ability to work successfully as part of a team
Ability to work a flexible schedule inclusive of holidays, nights and weekends
Associate degree or higher in business or related field
1 year consumer electronics experience
Prior experience setting retail sales goals