Hybrid Adult BHH Coordinator/Community Integration Case Manager - Portland

Catholic Charities - Diocese of Joliet Portland, ME 2017-02-12


Catholic Charities Maine in Portland has a full-time position open as Hybrid Adult Behavioral Health Home Coordinator/Community Integration Case Manager. This person shall be a trained, supervised professional who will work in a blended capacity (blended case load) as both an adult case manager and as an integral part of the Behavioral Health Home Team to coordinate and monitor the delivery of effective, integrated behavioral and physical health services to qualifying Behavioral Health Home (BHH) members. She/he will coordinate and manage the overall integration of the member’s behavioral and physical health services, in the context of their natural supports and community resources, in order to assist them in achieving their optimal health/wellness goals. The Hybrid Adult Behavioral Health Home Coordinator/Community Integration Case Manager for Members with Serious and Persistent Mental Illness (SPMI) - shall be an individual who is certified by the Department as a Mental Health Rehabilitation Technician/Community (MHRT/C). This person shall have at least two (2) years of relevant experience working with adults, specifically in a behavioral health case management capacity, possess a working knowledge of pertinent local community resources, and have the requisite computer skills necessary to function successfully in an electronic health record environment. The Hybrid Adult Behavioral Health Home Coordinator/Community Integration Case Manager shall possess a positive outlook on rehabilitation, strong organizational, oral and written communication skills, sound judgment, creativity, initiative, limit setting skills, and values consistent with the agency and should possess sensitivity to others and be comfortable working with adults with serious, persistent mental illness, their families, primary care providers, and other service providers. This person should be able to work within a community agency environment to provide effective, high quality services to adults in a manner which respects the dignity and concerns of each individual.

The primary responsibilities of this position include, but are not limited to, the following:
  • Determine/assess member’s continued eligibility for behavioral health home membership, including but not limited to status of member’s MaineCare benefits
  • In collaboration with member and primary care provider, and other community services, identify any and all service needs in order to support members in attaining improved physical and behavioral health outcomes, reduced hospital admissions and emergency room use, better transitional care, improved communication between health care providers, and the increased use of preventive services, community supports, and self-management tools
  • Provide direct support/assistance to members in accessing and securing identified services and resources (behavioral health, medical, housing, financial, food, vocational, spiritual and social)
  • Provide strong advocacy on behalf of members for the protection of their rights and entitlements as recipients of behavioral health home services and as persons eligible for services, etc.
  • Develop and implement an integrated plan of care (on a 90 day basis), with the active participation of the member, input from the health home provider and any other relevant community service providers, and determine appropriate follow-up services to prevent recurrence of crisis, enhance member participation in plan activities, and improve overall health of member. Meets member in their homes, community, or office setting as deemed appropriate by member and Adult Behavioral Health Home Coordinator/Community Integration Case Manager. Refer member as needed to other service providers.
  • Schedules and facilitates team meetings to review and finalize Plan of Care
  • Responsible for reporting any suspected abuse/neglect of member to appropriate authorities, per state statute and CCM policy
  • Responsible for thorough and timely management/completion of all case-related services, associated documentation and productivity, as determined by the agency
  • Maintain a valid driver’s license and clean driving record
Position Open Until Filled

You may submit your cover letter and resume ( indicating the position title ) via our website ( www.ccmaine.org ) or email ( hroffice@ccmaine.org ), fax (207-523-2789), or mail to Human Resources Office, Catholic Charities Maine P.O. Box 10660, Portland, ME 04104.

Catholic Charities Maine is a United Way and EOE/Minorities/Females/Vet/Disabled Employer