Chili's Lima, PA 2019-07-10
Primary Objective of Position:
Ensures that the guest is greeted with a warm and welcoming smile. Ensures that guests receive their
drinks and food in a timely manner, while providing friendly and efficient service. Mixes and serves
alcoholic and non-alcoholic drinks to guests of bar and service bar, following standard recipes and the
company’s alcoholic beverage policies; merchandises drinks; and is attentive to guest, making them feel
welcome, at all times.

Qualification Standards:
  • Dressed in proper dress code, looking neat, clean and professional at all times.
  • Ability to operate POS system, make change and accurately conduct credit card transactions.
  • Ability to account for all monies (balance) at end of each shift.
  • Ability to calmly respond to angry or intoxicated guests and call to attention of manager.*
  • Stands 100% of shift.
  • Reaches, bends, stoops, shakes, stirs and wipes frequently.
  • Lifts up to 40lbs. several times per shift.
  • Ability to clearly verbalize and respond to guest.
  • Ability to read menu.
  • Frequent immersion of hands in water.
  • Ability to effectively request and review identification for age verification from each guest, as required
by state and local laws.
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