CSIS Lead Investigator

Citi Hicksville, NY 2019-07-11
  • Primary Location: United States,New York,New York
  • Education: Bachelor's Degree
  • Job Function: Corporate Services
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 19036646


Citi Security and Investigative Services (CSIS) is a global function within Citi whose mission is to protect the employees, assets, information, integrity, and reputation of Citi and its clients. CSIS accomplishes this by offering industry-leading professional security services, fraud prevention, and independent investigations to all of Citi's businesses and regions globally, and by collaborating with our internal business colleagues, law enforcement agencies, and the industry externally.

Citi employees reflect the remarkable range of cultures and perspectives of our clients across more than 160 countries and jurisdictions where we do business – a powerful advantage that combines global insights with deep local knowledge. We recognize that unique individuals, collaborative teams and inclusive leaders have far-reaching impact and are the engines of new ideas. It is our willingness to embrace the richness of our diverse teams, ideas and possibilities that drives our growth and progress.

Within a role in Citi’s Security & Investigative Services function, you will have the opportunity to work alongside a diverse group of individuals whose collective mission is to protect the employees, assets, information, integrity, and reputation of Citi and its clients. You will make connections with fellow colleagues across the globe whose backgrounds and experience come from a wide variety of disciplines providing an opportunity to learn from the best in the industry. Our people - and the values, skills and experience they bring to CSIS and Citi - remain our most valuable asset and the key to our success. We are committed to rewarding our people and fostering a culture that attracts, develops, manages and retains top tier talent through training and development. We empower our team with the ability to identify and drive necessary change.

A role in our investigations function means you will have the opportunity to work with a group of individuals whose collective mission is to investigate wrongdoing against our firm. We conduct professional and independent investigations in order to identify fraud, recover lost or stolen assets, identify underlying control failures and root causes, enforce the policies of the firm, identify network security incidents and cyber events, and to cause and/or support prosecutions and civil litigation, if appropriate.You will make connections with fellow colleagues that share your diverse background and experiences.On our team, we relish unique individuals, collaborative teams and inclusive leaders, because they are the engines of new ideas.With operations around the world and staff from a variety of disciplines, you will benefit from working alongside and learning from the best and the brightest in the Security industry.

As an Investigator, you will be responsible for the coordination and investigation of high-level fraud matters and/or network security incidents. You will draw on a broad range of investigative skills that exist amongst the team and work with business, product, process subject matter experts (SMEs) and functions in order to arrive at the most complete and accurate findings.This role will utilize your sophisticated expertise in investigative interviewing, fraud identification, loss prevention, network security, cyber enabled fraud, to identify fraud activities, schemes, trends and organized rings that create a risk to our firm, its employees, shareholders, systems, assets and clients.One guarantee is that no two days will be the same.Challenges will present themselves daily.The question is, are you up to the challenge?

Job Description:

  • Conduct proactive, complex, variable and high profile/sensitive investigations with the goal of developing cases to a successful conclusion and providing timely fraud preventive intelligence to business and functional partners
  • Actively engage partners and management to ensure they are kept apprised of any significant changes during the progress of an investigation
  • Responsible for the recovery of losses through court ordered restitution, property or direct payment by suspects
  • Build external relationships with members of law enforcement, industry peers and other sources of support
  • Engage with internal and external suspects, witnesses and third parties through interview and interrogation, evidence collection and forensic examination
  • Represent Citi in criminal and civil court matters and have the ability to show knowledge and provide accurate and supportive testimony
  • Mentor and train junior staff members
  • Brief others on an ongoing investigations/investigative projects


Education and Experience Required
  • Bachelor's degree (US only)
  • Ability to conduct investigative interviews and recording techniques that tie the facts and evidence together
  • Experience investigating complex and variable case(s) that has substantial impact
  • Understanding of forensic and eDiscovery processes and procedures to include the collection, examination, and analysis of data while preserving integrity and maintaining a strict chain of custody
  • Experience representing/testifying in criminal and civil court matters
  • Conveys mastery of investigative concepts
  • Demonstrated report writing that would present the case and evidences gathered in a cohesive and comprehensive manner
  • Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience

    Education and Experience Preferred
  • Graduate degree (US only)
  • 8+ years of relevant experience
  • Knowledge of financial products, frauds and trends
  • Previous US Intelligence, military, law enforcement, law firm or government service background
  • Experience working in an in-house investigations team
  • Professional certifications (CPA, CAMS, CFE and CFF)
  • Second Language skills
  • Proficiency in Microsoft Office products - Word, Excel, Outlook, PowerPoint, & SharePoint for compiling written reports and spreadsheets on an investigation

    Knowledge and Skills Required
  • Excellent communication needed for marketing case work and obtaining cooperation of other parties
  • Good report writing skills to accurately articulate the circumstances and events of the investigation
  • Good analytical skills needed to assess evidence, identify relationships and develop leads in an investigation
  • An ability to multi-task, demonstrated attention to detail with ability to manage caseload and produce accurate, concise analytical reports
  • Solid judgment and decision making skills
  • Ability to brief management and others on an investigative case or findings

    Knowledge and Skills Preferred
  • Expresses ideas or facts in a clear, concise and open manner
  • Actively listens and proactively shares knowledge
  • Handles conflict effectively, by overcoming differences of opinion and finding common ground
  • Evaluates data and courses of action to reach logical, pragmatic decisions
  • Takes an unbiased, rational approach with calculated risks
  • Applies innovation and creativity to problem-solving
  • Open to change and flexible in a fast paced environment
  • Performance is consistent, even under pressure
  • Always pursues continuous improvements
  • Effectively adapts own approach to suit changing circumstances or requirements.
  • Demonstrates understanding of the impact of own role on all partners and always puts the end beneficiary first
  • Develops and implements sustainable strategies on how to perform their role, with an eye on improvement based on changes needed or refinement of approach
  • Second language skills

    Other Requirements
  • Flexibility to work on call off hours/weekends during critical project phases, if necessary
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