Spokane- Branch Manager

POSITION SUMMARY

Leads a team responsible for exceptional customer service standards along with operational soundness and generating revenue for the branch/bank. Works closely with Regional Manager to attain branch/bank established goals.

RESPONSIBILITIES

• Understands all core products and makes recommendations to customers
• Satisfactory audits and operational soundness
• Learning business development/outbound calling
• Exceptional customer service
• Branch facility and asset management
• Building knowledge in consumer lending, building knowledge in business lending
• Ensures good internal business relationships
• Maintain CB culture/core values
• Executes and communicates direction and vision of Branch/region/bank to the Branch team
• Community involvement - visible, active referral source
• Manages own portfolio

MINIMUM JOB REQUIREMENTS

• Retail banking experience
• High School diploma or GED
• Bilingual preferred
• Previous management experience preferred
• Bachelor's degree preferred
• Strong written and verbal communications
• Principles of banking (understands how our business operates)
• Employee development
• Managerial Leadership competencies
• Ownership of self-development
• Responsibility for the overall running of the branch
• Broad understanding of cash flow, financial statements and market risk

OUR CORE BEHAVIORS

• Be Genuine. Conduct yourself in a consistent, honest and compassionate manner at all times.
• Work Ethic. Be willing to go the extra mile for the customer, whether internal or external.
• Influence. Be an active player in participating, building and contributing to service.
• Continuous Learning. Commit to gaining knowledge, skills and experience on an ongoing basis in order to better serve the customer, increase personal satisfaction and improve Columbia Bank.
• Team Play. We win together. Individuality is encouraged to advance and enrich the work of the team.
• Problem Solving. Bring creative, problem-solving mentality to every situation. See alternatives, take initiative and assume responsibility for your actions.
• Communication. Keep others informed and up-to-date. Actively listen and learn from each other.
• Have a sense of community: We firmly believe that we're only as strong as the communities we serve. Your involvement is an important part of who we are.

PHYSICAL AND MENTAL REQUIREMENTS

• Ability to sit at a computer monitor for extended periods of time
• Ability to perform repetitive finger, hand, and arm movements
• Ability to lift up to 15lbs.
• Ability to effectively discern information and formulate appropriate action
• Ability to reach, squat, bend, and manually manipulate standard office equipment
• Ability to drive to various locations
• Ability to think critically and provide appropriate solutions

Job Type: Full-time

Experience:

• sales: 1 year (Preferred)

Location:

• Spokane, WA (Preferred)

Work authorization:

• United States (Preferred)

Pay Frequency:

• Bi weekly or Twice monthly