This specific Product Manager role will be primarily focused on the University’s data platforms and ETL processes, including API management and maintenance. Platforms currently include Oracle, SQL Server, Hadoop and Cassandra.
The Product Manager is a unique role that bridges 1) the understanding of what software products can do and how they are used to facilitate University processes, 2) knowledge of how the product is designed and recommended to be used, and 3) how to interface and extract data from the system using either native tools, interfaces provided by the vendor or built manually using APIs and/or database queries.
With general guidance & direction, the Product Manager will be responsible for managing the full product life cycle of a product by combining feedback from students, faculty, staff, alumni and other constituents to transform the digital experience of Creighton University. This position will serve as the expert and spokesperson, providing product leadership, technical direction, and assistance in driving overall product growth and transformation. The position will create a product vision, roadmap, tactical action plan and ensure product initiatives align with University strategic objectives.
This position will also work with the software engineering teams to build what matters most to our constituents, and provide data extracts, API definitions, and data mapping as needed. Additionally, this position will work with the Operations team for maintenance, upgrades and troubleshooting of the system and develop a knowledge management repository to ensure the effective usage of the product.
In support of our Jesuit/Catholic mission, and the university’s commitment to diversity and inclusion the person in this role will be held accountable for fostering a positive environment ripe for diversity and inclusion. Additionally, proactively considering the wide diversity of perspectives that come in feedback from students, faculty, staff, alumni and other constituents, to help transform the digital experience of Creighton University, while purposefully recognizing the benefit of this work in continuing to build a welcoming and inclusive university culture the includes previously marginalized voices alongside the voices of the majority.
Qualifications:
Bachelor's Degree in Information Technology, Computer Science, Management, Communication, Marketing, Statistics or similar field and/or equivalent work experience.
Minimum 3 years combined experience in one or more of the following:
Experience providing technical design, and development
Experience supporting an enterprise or a cloud application
Experience with a large user-facing system
Strong understanding of SQL languages (PL SQL, T-SQL, etc…)
Experience working in at least one object-oriented programming language and at least one scripting language.
Understanding of client/server architecture.
Experience developing enterprise wide solutions and micro services.
Experience working with at least one enterprise database platform (SQL Server, Oracle, DB2, PostgreSQL, MySQL, Hadoop, Cassandra, etc…)
Experience developing and managing a new or existing product from inception to launch and into production support.
Experience actively collaborating with internal technical resources, external vendors and/or offshore teams.
Experience conducting regular analyses of user adoption rates, feature success metrics and ways to maximize value to end-users.
Experience reviewing industry trends and provide actionable insight to stakeholders.
Mentoring of individuals from underrepresented backgrounds
Mentoring and fostering a positive environment ripe for diversity and inclusion
Higher Education experience preferred
Required Licenses/Certifications:
Must currently hold or pass the ITIL V.3 Foundation Certification Exam within 6 months of employment.
Physical Requirements:
Seeing: 75 – 100%
Hearing: 75-100%
Standing/Climbing/Mobility: 25-49%
Lifting/Pulling/Pushing: 0-24% (pound: 15 lbs.)
Fingering/Grasping/Feeling: 75 – 100%
Travel: No
Exposure to Blood Borne pathogens: No
AAP/EEO Statement:
Creighton University is committed to providing a safe and non-discriminatory educational and employment environment. The University admits qualified students, hires qualified employees and accepts patients for treatment without regard to race, color, religion, sex, marital status, national origin, age, disability, citizenship, sexual orientation, gender identity, gender expression, veteran status, or other status protected by law. Its education and employment policies, scholarship and loan programs, and other programs and activities, are administered without unlawful discrimination.
Disclosure Statement:
This description describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Regular, reliable attendance is an essential function and all employees are required to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. A complete description is available in the Human Resource office located at 3006 Webster Street Omaha, NE. Creighton University reserves the right to modify duties, responsibilities and activities at any time with or without notice.