"Note: "This is a temporary assignment, which may last up to (3) months"
Purpose of Position:
This position is responsible to coordinate and facilitate incoming sales orders (domestic and international). In this role, will function as a liaison between the corporate office and internal/external customers.
Accountabilities:
- Process domestic and international sales orders originating from two processing facilities (domestic and international).
- Communicate with customers on all orders processed; production, documents required, final delivery and billing information including processing of brokerage invoicing.
- Coordinate with Network Shipping Department on pick-up of orders; arrange deliveries for customers as needed, monitor inventory levels and report any service issues.
- Set up accounts with internal Billing Department, and process letters of credit, banking documents to ensure customers are within credit limits and are up to date with payments.
- Communicate regularly with operations regarding manifests, certificates of analysis, shipping and receipt of product, and inventory loads.
- Monitor and maintain open deductions reports.
- Handle heavy, daily call volume and e-mail distribution
- Generate department reports as needed, including open deductions, sales/inventory, unpaid invoices, etc.
Minimum Skills Required:
- 2 year College degree in a related field, from an accredited institution, and/or equivalent work experience.
- At least 2 to 3 years prior sales and customer service experience in a similar role (i.e. heavy call volume, handling customer accounts, claims, reports, etc.).
- Excellent knowledge of Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.).
- Excellent organizational, analytical and communication skills (i.e. oral and written).
- Must be detail-oriented, able to multi-task and work independently as needed.
- Bi-lingual: Spanish and English.
***Please note: This position does not qualify for relocation expenses***
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DEL MONTE FRESH PRODUCE IS AN EEO/AA/V/H
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Required Skills
Required Experience