Financial Services Operations Representative I

DST Systems Avondale, MO 2019-06-17

Organizational Overview

While working at DST Financial Services, you will help our clients discover opportunities in the complexities associated with mounting inflows of data, rapid technological advancements, shifting regulatory change, rising security risks and increasing demands from their customers. Your job is to help our clients discover opportunity through technology, strategic advisory and business improvement solutions. You will work with some of the world’s leading Alternative Asset Managers, Asset Management Service Companies, Banking Companies, Broker-Dealers, Distribution Companies, Insurance Companies and Retirement Companies. Everyday our global offices in Australia, the United Kingdom and the United States work together to master the complexity of the financial industry to transform the most challenging tasks into opportunity and competitive advantage.

Role Overview

In your role as a Financial Services Representative, you are the front line to our clients and our clients’ clients. This position provides transaction processing services with a customer-focused approach. You will work as part of a team for the purpose of provided proactive and innovative solutions to customers. Team members share a commitment to professional development and delivery of quality service.

Responsibilities

  • Provide world class service to our customers by processing service requests that come to the team through various channels including email, facsimile and mail. Typical service requests include purchases, redemptions, transfers, exchanges, account maintenance and new account set-up. Accuracy is vitally important in this role as you deal with investments.
  • You will review transactions for quality, ensuring the accuracy of the work entered.
  • On occasion you will work with clients over the phone in order to resolve complex issues. This role, however, is performed about 90% of the time via computer.
  • You will have the opportunity to cross train in different areas to expand your knowledge base and help you develop new skills as you advance in the company.

Qualifications

  • High school degree and up to 1 year of work-related experience
  • Intermediate PC skills with the ability to maneuver between multiple open windows
  • Strong attention to detail, with ability to prioritize and manage your workload
  • Solid written and verbal communication skills
  • Keyboarding skills with ability to type at least 30 WPM with a high degree of accuracy
  • Prior coursework of experience within financial services helpful – training provided

Location:

Kansas City Missouri

DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here . DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.

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