Dunkin Donuts Crew Member

Dunkin' Donuts Annapolis, MD 2019-07-10

Job Description

Crew Members are responsible for delivering great guest experiences. They prepare products according to operational and quality standards, and serve them with enthusiasm in a clean environment. They work as part of a team to meet our Guests’ needs and give them a reason to come back. If you enjoy working in a fast-paced, fun-paced environment, becoming a Crew Member for a Dunkin’ Donuts franchisee is a great career choice. Our team is committed to making our guests’ day by serving them with a great product, and a smile two. Everyone on our team, from our franchisee to our manager to our crew member, works together and takes pride in doing a good job. If you are ready to roll up your sleeves and work with a winning team, this is the right opportunity for you.

Responsibilities Include: Team Environment

  • Communicate appropriately with team members, treating others fairly and with respect.
  • Respond positively to feedback and direction given.
  • Hold themselves accountable for their responsibilities on their shift.
  • Adhere to schedule and arrive ready to work on time.
  • Operations Excellence for Guest Satisfaction
  • Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.
  • Respond to specific guest needs and resolve problems with a sense of urgency.
  • Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
  • Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
  • Complete all required training and support the training of other team members.
  • Profitability
  • Qualifications:
  • Must be able to fluently speak/read English
  • Capable of counting money and making change
  • Able to operate restaurant equipment (minimum age requirements may apply)
  • Guest Focus — anticipate and understand guests’ needs and exceed their expectations

Job Type: Part-time

Experience:

  • Relevant: 1 year (Preferred)

Work authorization:

  • United States (Required)

Additional Compensation:

  • Tips

Work Location:

  • One location

Working days:

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Hours per week:

  • 20-29
  • Less than 10

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • People-oriented -- supportive and fairness-focused
  • Team-oriented -- cooperative and collaborative

Schedule:

  • Monday to Friday
  • Weekends required
  • Day shift
  • Night shift
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