We Don’t Believe In Limits
Most of our employees begin as a call center agent – one of the most valued positions in our company. Agents are our front line, speaking to customers on our clients’ behalf. And when our agents meet their expectations and reach their goals, ERC as a company excels.
Make outbound telephone calls to customers informing them of their delinquent account
Treat our customers with respect, empathize with their situation, and identify a win-win outcome for both the customer and the clients we service.
Think outside of the box to negotiate the best possible arrangement.
Performance is based on call compliance and daily call volume/effective resolution compared to assigned monthly goals.
ERC is an Equal Opportunity Employer.