Do you have a passion for hair color, a desire to grow your craft, and truly enjoy helping clients look and feel their best? Then eSalon is looking for you to join our fast growing team!
This is not a traditional salon job. eSalon offers the best of both worlds; a creative outlet to help clients achieve their hair color goals and the stability of a full-time / 40 hour per week schedule with benefits, paid time off, paid holidays, and 401K.
You'll be using your coloring knowledge and excellent customer service skills on a daily basis to assess client's individual color cases online. In our corporate headquarters, Colorists create custom formulations on a computer and provide customer service via phone, email, and video conference.
What You'll Be Doing:
- 80% of your time will be providing hair color consultations and customer service via phone, email, or videoconference
- 20% of your time will be overseeing and creating haircolor formulations, via the computer, based on client's hair profile and comments
- Match client's desired hair color and expectations to encourage repeat orders and/or rebooking
- Proactively build effective working relationships with clients and colleagues to ensure best customer outcome
- Demonstrate critical thinking by fully analyzing clients’ objectives and concerns and providing appropriate solutions
- Be a team player with an entrepreneurial spirit
- Show openness to new ideas; listen to others and objectively consider other ideas and opinions
- Analyze information and facts to make informed decisions
- Collaborate with other departments and seeks further advice and guidance when required
Qualifications:
- Bilingual, Spanish speaker with a native proficiency in oral and written communication
- 1+ years of professional hair coloring experience, producing quality results
- In depth understanding of color formulation
- Aptitude for selling and cross-selling
- Excellent verbal and writing skills with impeccable grammar in English and Spanish
- Highly motivated & energetic
- Flexible, able to work in fast paced, high growth environment
- Ability to think critically
- Available to work weekends
- Ability to uphold eSalon values and be a strong ambassador for the eSalon brand
- Current California Cosmetology license
Benefits:
- Competitive compensation, including overtime and bonus potential
- Medical, dental, vision and life insurance plans
- 401K Plan
- 15 days of Paid Time Off + 10 paid company holidays
- Monthly catered lunches
- Stocked kitchen
- Employee Assistance Program
- Rideshare program
- Casual work environment
- Corporate Discount Program
- Complimentary salon services
- Authentic work / life balance. 40 hour work week
- Beverage Cart Fridays
Job Type: Full-time
Salary: $16.85 /hour
Experience:
- Professional Coloring: 1 year (Required)
Education:
- High school or equivalent (Required)
License:
- CA Cosmetology (Required)
Language:
- Spanish (Required)
- English (Required)