Assistant Store Manager

GameStop Nettle Creek Township, IL 2019-07-10

Provide best-in-class guest service: promptly greet guests, respond to and handle guest concerns quickly, effectively and courteously; align guest needs with GameStop product and benefit solutions; recommend additional items as appropriate; applies all selling behaviors during every transaction, and ensure every guest is thanked for shopping at GameStop; ensure all store associates consistently provide best-in-class guest service

  • Focus and motivate the team on a selling culture, providing guests with the appropriate and best solutions to exceed their expectations and meet all their needs
  • Support the total shopping environment, including visual and operational elements, and the guest relationships that lead to sales and repeat business
  • Recruit, hire, assess, develop, and retain people who are committed to outstanding guest services, prioritize a selling culture, and passionate about selling complete, unique & creative solutions
  • Schedule store associates to achieve optimum guest service levels, and delegate store tasks to ensure proper completion in an environment that puts the guest first each and every time
  • Provide timely and appropriate feedback to all store associates concerning performance, which will include daily coaching, conduct (remove “ing”) performance coaching discussions as appropriate, provide feedback and assistance to all associates on how to conduct guest friendly interactions and write(remove “ing”) and present(remove “ing”) annual performance appraisals,
  • Communicate clearly and regularly with store associates, other Store Leaders, the store support center, and multi-unit leaders to ensure that all GameStop store initiatives are implemented according to plan, keeping the guest experience in mind at all times.

Job Type: Full-time

Experience:

  • retail management: 1 year (Preferred)
  • Relevant: 1 year (Preferred)

Location:

  • Oswego, IL (Preferred)

Additional Compensation:

  • Commission
  • Bonuses
  • Store Discounts

Work Location:

  • One location

Management:

  • Store Manager

Pay Frequency:

  • Bi weekly or Twice monthly
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