Sales Coordinator

Greenlane, founded in 2005, is the leading distributor of premium brands in the burgeoning head shop, smoke shop, and dispensary channels. We devise bespoke go-to-market solutions as well as sales and marketing strategies for the best products in the industry and aid their manufacturers at every turn of the product life cycle. We have operations in seven North American cities including five highly automated distribution centers. We also own and operate several leading e-commerce websites, and brick and mortar retail outlets. We work in a fast-paced and competitive industry that demands hard work and dedication, but we have built a unique company culture that allows our growing team of more than two hundred to support our success, each other, and surpass our goals all while having fun.

Greenlane is looking for a Sales Coordinator to assist the sales team. The Sales Coordinator provides the Regional Account Specialists and Regional Director with operational support while serving customers and accounts by providing product and service information.

Job Duties:

• Maintain workflow by keeping up with product returns, giveaways and back ordered items
• Assist with evaluation of sales staff and create performance reports by documenting KPIs
• Create and revise account and sales reports by analyzing customer and sales data
• Revise pricing, oversee inventory and create price lists
• Seek resolutions for administrative, accounting and operational issues
• Manage account onboarding, ensuring proper documentation and licensing
• Create and revise systems and procedures to improve workflow
• Communicate with different brands and affiliates to update authorized reseller lists and update compliance reports
• Work closely with marketing to coordinate promotions, sales incentives and develop prospect kits by designed sample packages and assist with packing and shipping.
• Ensure internal company portal is up to date with newest company directory and updates
• Help with call and order overflow

Skills and Qualifications:

• Microsoft Office Skills
• Strong Problem-Solving skills
• Excellent Verbal, Written, Communications and Customer Service skills
• Product Knowledge and Market Knowledge
• Documentation Skills, Phone Skills
• Gathering and analyzing data and developing reports

Perks:

• Fun, collaborative environment
• Casual dress code
• Free Lunch once a month
• Great benefits, including 401K

By applying for this role I understand that if offered a position with the company, I will be required to complete a pre-employment aptitude testing and background screening as a condition of employment.

Greenlane provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability or genetics. In addition to federal law requirements, Greenlane complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leaves of absence, compensation, and training.