Manager, Ohana by Hawaiian - Commercial and Finance

Hawaiian Airlines Kāne‘ohe Bay, HI 2019-06-22

Key Responsibilities

  • Support director to oversee key vendor and contracts (e.g. CPA, Lease, Ground Handling, GMA, MRO etc.)
  • Develop and maintain accurate reporting, including financial forecasts, operational statistics and customer service metrics
  • Manage ‘Ohana by Hawaiian monthly spend, accrual and budgeting process
  • Manage ‘Ohana by Hawaiian invoice administration
  • Work with cross functional teams to develop business cases and provide ad-hoc analytical support to support growth initiatives
  • Support Commercial team and make recommendations for improvement
  • Liaise with HA Scheduling regarding ‘Ohana by Hawaiian schedule changes
  • Manage ‘Ohana by Hawaiian charter sales and execution
  • Work with ‘Ohana by Hawaiian team members and operating partners (e.g. Flight Operations, Maintenance and Ground Handling) to identify and conduct analysis to support process changes that will drive efficiency and customer experience improvements
  • Implement, drive and manage ‘Ohana by Hawaiian projects as assigned
  • Assist Community Relations and Sales & Marketing team members with community and corporate relations activities that support the ‘Ohana by Hawaiian service

Minimum Requirements

  • Bachelor’s degree
  • Minimum 5 years of relevant professional experience
  • Strong interpersonal skills – ability to effectively liaise with and influence internal and external employees, vendors and other stakeholders
  • Highly organized and detail oriented
  • Strong financial skills – budgeting, forecasting, variance analysis, business case analysis
  • Strong business acumen
  • Ability to work independently and with minimal supervision
  • Able to travel when required, and be on call and available to support irregular operations

Preferred Qualifications

  • Airline industry experience
  • Aircraft maintenance knowledge or experience
  • Process improvement experience
  • Contract negotiation and vendor management experience
  • Advanced degree in relevant discipline

About Hawaiian Airlines

Hawaiian® has led all U.S. carriers in on-time performance for each of the past 15 years (2004-2018) as reported by the U.S. Department of Transportation. Consumer surveys by Condé Nast Traveler, Travel + Leisure and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawai‘i.

Now in its 90th year of continuous service, Hawaiian is Hawaii’s biggest and longest-serving airline. Hawaiian offers non-stop service to Hawai‘i from more U.S. gateway cities (13) than any other airline, along with service from Japan, South Korea, Australia, New Zealand, American Samoa and Tahiti. Hawaiian also provides, on average, more than 170 jet flights daily between the Hawaiian Islands, and over 260 daily flights system-wide.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.

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