Customer Service Associate

Home Depot Ayer, MA 2019-07-10

Customer Service Associates are responsible for ensuring that customer phone calls and transactions are handled quickly and accurately. Customer Service Associates will interact with Customers and Associates over the phone and/or in store, to ensure that excellent customer service is achieved. They will work at the Service Desk answering customer calls to the store, responding to general questions, finding customers the proper associates to assist as needed, setting expectations, facilitating all customer order types and resolving any issues that arise. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies and standards, completing specified safety training, immediately correcting hazards and unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.

Must be 18 years or older.

Must be legally permitted to work in the United States

If you are interested in this position please go on-line to our website at to read the job description and if a fit for you please then fill out an application at the same website.

Job Type: Full-time


  • Retail: 1 year (Required)
  • Customer Service Skills: 1 year (Required)


  • High school or equivalent (Required)


  • Marlborough, MA (Required)

Work authorization:

  • United States (Required)


  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off

Communication method(s) used:

  • In person
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