Designer

Home Depot Barre, MA 2019-07-08

We are looking for a Kitchen Designer for our store in Shrewsbury. Please read job description carefully and if you meet all the qualifications please apply on line at Careers.Homedepot.com

Designers support three primary store priorities: Customers First, In Stock, and Store Appearance. Designers support Customers First by providing fast, thorough, and friendly service to customers. Designers interact with customers by welcoming them to the store, assessing their kitchen project needs, providing showroom tours, setting them up for kitchen measures, meeting with them to go over kitchen designs and make purchasing recommendations. Designers support In Stock initiatives by assessing stock levels of samples and brochures and restocking them as necessary. Designers support the Store Appearance priority by ensuring special order displays and showrooms promote a shopping environment that is appealing and safe. By supporting these three priorities, Designers drive sales to support department and store goals. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.

  • Engage customers visiting the Kitchen Showroom
  • Create an excellent customer experience through project knowledge, follow-up and project execution
  • Ask customers open-ended questions and listen to responses about their projects and product needs
  • Execute the design process through 20/20 Design System
  • Demonstrate expert product and services knowledge in answering customer questions
  • Manage and provide creative solutions for design projects
  • Be the customers' expert on special orders and installed sales
  • Maintain client relationships throughout and after project
  • Follow all key standards processes for Kitchen Design and Counter top Sales
  • Stay abreast of design and product trends
  • Thank customers for shopping at Home Depot
  • Maintain showroom in stock position by working with MET and Supervisor to get samples in stock
  • Review Monthly Newsletter to ensure awareness around special offers
  • Clean and dust displays, products and shelves
  • Identify and remove safety hazards from environment
  • Prospect and engage kitchen and counter-top customers
  • Know store sales goals and set personal goals to support store results
  • Sell items and services that supplement a customer's merchandise or project needs
  • Overcome customer objections with facts
  • Develop knowledge of competitor pricing, and makes decisions on markdowns to satisfy customers
  • Follow up on job quotes to complete the sale
  • Promote Home Depot credit initiatives to customers
  • Promote services offered at Tool Rental and the Pro Desk
  • Provide supplemental support to secondary departments as necessary
  • Follow all safety policies and procedures, and work in a safe manner when completing all tasks
  • Follow all work policies, supports guidelines outlined in Code of Conduct, and adhere to work schedule
  • Cooperate with Associates, Supervisors, and Managers, and completes work activities as assigned
  • Follow all Safety Policies & Standards
  • Immediately correct unsafe conditions or notify Manager on Duty
  • Ensure that aisles and walking surfaces are safe
  • Offer assistance to customers who are shopping in an unsafe manner
  • Review displays and overheads for safe display/storage of merchandise
  • Adhere to major and minor work rule policies regarding safety detailed in the Code of Conduct.

Physical Job Requirements

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving merchandise
  • Responding to public address system announcements and walkie talkies including customer service calls, pages, and general information
  • Moving around the store and to assist customers
  • Identifying and reading reports, tickets, receipts and UPC labels

Working Conditions

  • Associates may encounter an uneven walking surface due to temporary cracks in the floor
  • Associates may have exposure to dust, gas fumes emitted by power equipment, and noise
  • Associates may be exposed to external weather conditions, drafts and interior temperature changes, and slippery floors
  • Associates may handle merchandise, supplies, and tools with sharp edges or that contain hazardous materials

Minimum Requirements

  • Must be 18 years or older
  • Must be legally permitted to work in the United States

Preferred Qualifications

  • 2+ years Degree in Interior Design, Architecture or a related design field
  • 2+ years Design and Retail, Specialty Retail, Outside Sales or Trade experience
  • Coursework toward completion of CKD, CBD, ASID, CMKBD or State Certification

Job Type: Full-time

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
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