Here at Chase, we focus on our customers first and foremost. Our employees are initiators, collaborators, and results oriented individuals. They have a knack for looking at the details, and finding solutions to everyday challenges. As a Chase employee, you’ll be part of a company that makes a real difference every day for our customers, our communities and ourselves. We focus on customers’ best interests and strive to exceed expectations by listening to and anticipating their needs. Our employees are empowered to put our customers at the center of all we do, focus on doing what’s right, and create solutions that make their lives better.
As an Underwriter II, you will review credit applications and render appropriate credit decision within credit policy requirements and in compliance with all regulations. You will decision automobile applications submitted by our dealership clients, placing an emphasis on response time, quantity of applicants processed, and quality of application decisions. You will structure decisions to maximize profit and enhance dealer relationships. You will meet or exceed agreed upon targets for return on equity, volume, conversion ratios, and other business metrics. You will coordinate with indirect Relationship Managers and assist with on-going business development via telephone and through a scheduled outside calling effort. You will also initiate sales calls via telephone, and where appropriate, prepare written follow-up. Additionally, you will provide prompt, accurate responses to all internal and external customer inquiries.
Shift/Schedule: Must be flexible to work any schedule within the department's operational hours, which may include rotating Saturdays and/or Sundays.
Please Note: To be considered for this role, you may be required to complete a video interview powered by HireVue.
Three to five years of underwriting experience, with Auto Finance experience strongly desired
Excellent verbal and written communication skills
Strong problem solving, organizational, negotiation, and interpersonal skills
Highly skilled in credit decisioning, with a solid understanding of consumer credit and applicable federal and state regulations relative to consumer lending
A comprehensive knowledge of indirect loan and lease programs, bank products and services
PC experience with a good working knowledge of common application software
Results-oriented with a high level of personal initiative
Sub-prime lending experience is a plus
Experience reviewing credit bureau reports required
Prior sales experience preferred