The CBO Biller is responsible for billing and collections of the local clinic network. The following fall within the realm of the central biller: billing (insurance and patient), collections, assisting in physician offices as needed, insurance claim filing, EOB posting, month-end report processing and posting hospital charges when needed.
Submits claims on daily basis. Adding modifiers, attachments, and overall assurance of first time clean claim submissions.
Works A/R, credit balance and collection reports monthly to insure decreased A/R and compliance.
Documents all actions/activity which impacts an account in the Athena system.
Coordinates information with other departments as necessary to resolve reimbursement issues.
Works buckets on a regular basis to maintain a low accounts receivable.
Effectively communicate with co-workers and supervisor.
Must be proficient with office telephone etiquette.
Respond to all correspondence received and handle patient complaints or requests received in a timely manner.
Manage time and tasks efficiently to ensure a positive productive work environment.
Works denials to confirm accuracy or needed appeal.
Completes refund requests on a monthly basis.
Create daily deposits and complete balance sheets.
PCP Referrals, Authorizations and F/U
Other duties as assigned
High school diploma
Minimum of one to two years experience in a physician/medical office, ambulatory surgery center, or hospital business office environment in billing required.