Pharmacy Technician

Kroger Stores Montgomery, WV 2019-05-29

Company Name: Kroger Stores
Position Type: Employee
FLSA Status: Non-Exempt

Position Summary:

Assist with activities in the pharmacy department including preparation of prescriptions, helping to maintain the actual day-to-day business of the department in a manner consistent with corporate policies and state and federal laws. Pharmacy Technicians may receive refill requests over the phone, obtain health information, perform computer data entry, gather medications for use in prescription preparation (always checked by a Pharmacist), order medications and process received orders, assist in maintaining pharmacy department records, assist patients in locating over-the-counter medications, ring purchases on the cash register, and perform housekeeping of the pharmacy department space. Demonstrate the company's core values of respect, honestly, integrity, diversity, inclusion and safety.

Essential Job Functions:

  • Promote trust and respect among associates, with a positive attitude.
  • Create an environment that enable customers to feel welcome, important and appreciated by answering questions regarding products sold within the store.
  • Inform customers of pharmacy specials or promotions
  • Stay current on present, future, seasonal, and special ads.
  • Label, stock, and inventory department merchandise.
  • Operate cash registers and computers
  • Counting and pouring prescription medications
  • Help patients who are dropping off or picking up prescriptions orders with prompt and friendly service.
  • Screen telephone calls for the pharmacists.
  • Verify customers receive the correct prescription(s) and correctly make "offer of pharmacist counseling."
  • Place Computer Assisted Ordering and Cardinal orders.
  • Communicate medication information to prescribers and their agents for refill requests.
  • Restock inventory while ensuring proper rotation.
  • Monitor inventory for overstock or expired medications.
  • Maintain knowledge of loss prevention techniques.
  • Participate in mandatory training programs and weekly huddle sessions.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • Must be 18 or older
  • High School education or equivalent
  • Strong communication skills
  • Professional and courteous demeanor
  • Ability to respect confidentiality of patient data
  • Ability to interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Ability to organize and prioritize a variety of tasks/projects

Desired Previous Job Experience

  • 1 year of customer service related experience
  • 1 year of healthcare related experience
  • Pharmacy Technician Certification Board (PTCB) certified
  • Second language (speaking, reading, and/or writing)
  • Retail experience


Education Level: High School Diploma/ GED Required
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Evening
Regions: Mid-Atlantic

States: West Virginia

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