Benefits Administrator

Long & Foster Companies, Inc. Indian Head, MD 2019-01-09

Job Description and Responsibilities :

Under the general direction of the Director, the Benefits Administrator leads the day-to-day administration of multiple company-wide benefit programs, responds to employee inquiries regarding coverage, claims, and changes, and ensures carriers have accurate and up-to-date information.

Benefits Administrator

Key Responsibilities:

  • Serve as primary point of contact for assigned business lines. The primary point of contact assists employees with all benefit and leave related issues
  • Process company-wide benefit enrollments, changes, and terminations with speed and accuracy
  • Manage and coordinate the annual open enrollment process; assist in managing the flow of information to employees, arranging informational meetings, and ensuring that all elections are updated in a timely manner
  • Provide ongoing education to employees and managers on leaves of absences (i.e. FMLA, ADA, Unpaid Leave, etc.)
  • Interact with Third Party Administrators and insurers regarding plan administration and claims issues
  • Support the HR team with questions from the field
  • Make recommendations for new products or services that provide value, increase education, or promote health and wellness
  • Conduct new hire orientation to Corporate and field staff when appropriate
  • Respond to employee inquiries regarding benefit programs. Research complex benefit issues on employee’s behalf and follow up in a timely manner
  • Audit data entry regularly to ensure minimum errors and follow up to correct any mistakes quickly
  • Ensure that employees receive proper notification of rights and responsibilities for FMLA; follow up with employees to ensure that all certification forms are received on a timely basis; track FMLA leave period
  • In coordination with HR Business Partners, consult with managers and makes recommendations on all employee leaves of absence
  • File the First Report of Incident for Workers' Compensation Claims with insurer and prepare/file required OSHA reports
  • Maintain employee benefit files and other record keeping
  • Interface closely with the Payroll Department to process adjustments for benefit deductions and repayments
  • Work with the Director to develop and implement continuous process improvement, as needed
  • Other duties as assigned


  • 1-3 years of benefits administration experience is required; must have familiarity with FMLA, ADA, COBRA, HIPAA, OSHA, and other federal and state laws that impact benefits administration
  • Bachelor’s degree and PHR/HR Certification preferred
  • The ideal candidate must be proficient in Microsoft Office especially MS Excel and have the ability to analyze large amounts of data
  • Strong organizational skills, attention to detail, and critical thinking skills are a must
  • Familiarity/experience with UltiPro HRIS is a plus

Job Type: Full-time


  • Benefits: 1 year (Preferred)
  • Benefits Administration: 1 year (Preferred)


  • Bachelor's (Preferred)

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Other types of insurance
  • Retirement benefits or accounts
  • Gym memberships or discounts
  • Employee discounts
  • Others
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