Automotive Service Advisor/Writer

LYNCH TOYOTA West Hartford, CT 2019-07-11

Lynch Toyota Service AdvisorManchester, CT

Lynch Toyota is looking for Professional and outgoing Service advisor to join our growing service team! Work in a busy store with a great team, friendly and exciting environment with a great schedule and great pay. If your a motivated person who wants to work with the best Toyota dealership in the state we are looking forward to hearing from you. We Offer

  • 401K
  • Paid vacation and holidays
  • Paid training
  • Health/Dental/Life insurance
  • Professional and respectful work Environment
  • Dynamic Management team that assists in helping you obtain your goals
  • Competitive Pay

RESPONSIBILITIES:

  • Meet with customers and determine their needs for repair and/or service of their vehicle issues
  • Increase customer satisfaction by building customer relations.
  • Maintain the company’s standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
  • Monitor the progress of each vehicle throughout the day, and updating customers frequently
  • Increase profitability by maximizing sales & execute retail promotions.
  • Responsible for overseeing the technician working on customers’ vehicle including their time management/efficiency, parts ordering, job completion times.
  • Oversee and participate in quality control.
  • Participate in the development and documentation of Standard Operating Procedures as appropriate.

REQUIREMENTS:

  • High School Diploma or equivalent.
  • Training in service advisor skills, customer satisfaction and quality control is a plus.
  • Automotive knowledge is a plus.
  • Ability to concentrate and accomplish tasks despite interruptions.
  • Ability to perform a variety of tasks simultaneously.
  • Computer skills
  • Outgoing and Friendly

Apply in person at 179 Tolland Turnpike Manchester, CT. Please ask for Kevin.

Job Type: Full-time

Job Type: Full-time

Experience:

  • Relevant: 1 year (Preferred)
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