Patient Account Representative 40 hours/week
located at Children's Health Center
Within the Revenue Management department, the Patient Account Representative is responsible for navigating the Mankato Clinic patient through the medical billing process. The position supports Revenue Management functions by understanding insurance processing, coding, and patient payment obligations according to policy. The Patient Account Representative works closely with other Patient Financial Services team members, patients, and other departments.
Job Requirements: Formal training which will probably be indicated by high school diploma or equivalent. Must possess excellent written and verbal communication skills. Must have a high degree of tolerance; enjoy working with patients and the ability to follow through to completion on problem situations and projects. Must be organized and detail oriented; understanding the significance of customer satisfaction at all times. Accounting and Finance experience required. Knowledge of departmental policies and procedures; previous experience in working with the public, in a healthcare setting preferred.