Commercial Account Representative

Mediacom Eldon, MO 2019-07-11

General Responsibilities:

Responsible for obtaining new and managing existing Video, HSD, Phone Business Accounts as well as Commercial MDU (multiple dwelling units).

Specific Responsibilities

  • Meet/ exceed monthly sales quota in Commercial Video, Data and Phone sales as defined in quota document.
  • Meet with multiple dwelling units, apartments, local businesses, colleges, hotels, ect. And secure contracts for all areas of service (cable, digital, internet, and phone).
  • Enter and maintain all leads and accounts in Dynamics.
  • Prepares and initiates proposals to new Business prospects.
  • Ensures that accounts acquired receive the best possible customer service after the sale is made.
  • Resolves any contractual concerns that might occur during the course of the service agreement.
  • Compiles and examines all DU account records or assure timely renegotiation to subscription rates.
  • Utilize on a daily basis Dynamics for the management of leads through account deployment.
  • Prepares and forwards various progress reports to the appropriate manager.
  • Completes required documentation, reporting and filing of service contracts.
  • May be required to follow up on delinquent commercial accounts and assess commercial account address serviceability.
  • Maintains ongoing relationship with commercial customers.
  • Other functions that may be assigned.

Preferred Experience/ Skills

  • High School Diploma or equivalent.
  • Good written and oral communication skills.
  • Two years outside sales experience preferably business to business.
  • Commercial telecommunications sales experience preferred
  • Computer literate.
  • Ability to work in a fast- paced environment.
  • Ability to work flexible hours, including evenings, weekends, holidays and overtime as required.
  • Valid drivers license and satisfactory driving record required.

EOE m/f/d/v

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