Commercial Account Representative

General Responsibilities:

Responsible for obtaining new and managing existing Video, HSD, Phone Business Accounts as well as Commercial MDU (multiple dwelling units).

Specific Responsibilities

• Meet/ exceed monthly sales quota in Commercial Video, Data and Phone sales as defined in quota document.

• Meet with multiple dwelling units, apartments, local businesses, colleges, hotels, ect. And secure contracts for all areas of service (cable, digital, internet, and phone).

• Enter and maintain all leads and accounts in Dynamics.

• Prepares and initiates proposals to new Business prospects.

• Ensures that accounts acquired receive the best possible customer service after the sale is made.

• Resolves any contractual concerns that might occur during the course of the service agreement.

• Compiles and examines all DU account records or assure timely renegotiation to subscription rates.

• Utilize on a daily basis Dynamics for the management of leads through account deployment.

• Prepares and forwards various progress reports to the appropriate manager.

• Completes required documentation, reporting and filing of service contracts.

• May be required to follow up on delinquent commercial accounts and assess commercial account address serviceability.

• Maintains ongoing relationship with commercial customers.

• Other functions that may be assigned.

Preferred Experience/ Skills

• High School Diploma or equivalent.

• Good written and oral communication skills.

• Two years outside sales experience preferably business to business.

• Commercial telecommunications sales experience preferred

• Computer literate.

• Ability to work in a fast- paced environment.

• Ability to work flexible hours, including evenings, weekends, holidays and overtime as required.

• Valid drivers license and satisfactory driving record required.

EOE m/f/d/v