Principal Program Manager

Microsoft South Colby, WA 2019-07-11
Do you want to be part of a team that delivers end to end experiences and platform that enables Azure customers to run their apps in the most reliable way? Our mission is to make monitoring native to the cloud experience and make Azure the best monitored cloud, delivering a key differentiator for customers moving to the cloud. PIE Observability team builds experiences and infrastructure to enable device and service telemetry, collection, ingestion, transformation, monitoring, analysis, and consumption, to increase understanding and insights of clients, devices, systems, users, customers, services, and business.


  • Working hands-on with prospects and customers to demonstrate value and driving success from demo to proof-of-concept to design and implementation
  • Capturing best-practices from engagements, field teams and engineering, and sharing with the worldwide Azure communities via whitepapers, blogs, presentations and training
  • Maintaining deep understanding of complementary and competitive technologies and vendors and be able to design and position a more compelling Azure Monitor based monitoring solution
  • Collaborating with product management and engineering to continuously improve the product
  • Assisting and advising our partner ecosystem to develop robust, high quality solutions for customers
  • Organize trainings and workshops to for partner enablement and training
  • Be a trusted advisor to some of our largest customers and guide them in their Azure Monitor lifecycle


Basic Qualifications:
  • 8+ years of technical and consulting experience in the following or related areas: monitoring products, cloud migrations, project management, customer and partner communications, partner enablement and cloud adoption projects.
  • Demonstrated ability to engage with customers and partners to synthesize a simple solution from ambiguous and/or complex business requirements and constraints
  • Experience working with customers in a pre-sales or post-sales technical role

Preferred Qualifications:
  • Understanding of monitoring and telemetry scenarios and implementations
  • Understanding of application and infrastructure stack as it relates to monitoring
  • Excellent written, oral and interpersonal communication skills, particularly the ability to synthesize complex issues/scenarios into easy-to-understand concepts.
  • Experience and track record of success selling monitoring and/or analytics solutions to enterprise customers
  • Proven skills in identifying key stakeholders, decision influencers and winning value propositions
  • Hands-on experience with Azure
  • Familiarity with other cloud platforms like AWS and GCP.
  • Experience with monitoring products (New Relic, Datadog, Stackdriver, etc.)
  • Hands on exposure to implementing monitoring tooling and best practices at the enterprises
Up to 30% travel


Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following, specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
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