Field Service Technician

MPW Industrial Services Demopolis, AL 2019-07-04

This position ensures the purity of the water processed for MPW Industrial Water customers at various project sites. The Field Service Technician will be responsible for providing our on-site technical customer service. This individual will be responsible for chemical tests, chemical feed and control equipment maintenance, chemical inventory management, technical recommendations, and written service reports

  • Travels to various project sites and maintains MPW Water Purification Equipment.
  • Acts as support function to multiple locations as needed.
  • Adheres to all Safety rules, regulations and guidelines; including proper housekeeping.
  • Works closely with the customer, on a daily basis, to troubleshoot and repair system operational problems and makes corrections when appropriate.
  • Tracks the performance, via daily logs, of the equipment at the various project sites.
  • Performs required labor at the various project sites, including hose and pipe assembly, chemical drum handling, chemical transfer, filter backwashes, filter media replacement, pump maintenance, membrane cleaning and replacement.
  • Uses monitoring equipment to test water quality to assure established standards are being met.
  • Responsible for calibration of monitoring equipment.
  • Perform water analysis and/or collects samples for preparation, labeling and shipment to designated laboratory for analysis.
  • Completes PC-based reports on site conditions, test results, site corrections and site deficiencies.
  • Work with PLC controls; repairs pumps, instruments, and control panels
  • Provides ongoing interface with customers to assure they are satisfied with job and acts as technical consultant and liaison with customer management and technical counterparts.
  • Maintain inventory of spare parts (lube oil, tubing, and piping), and adequate supply of reagents, sample containers, and shipment containers necessary for routine as well as special sampling and analysis.


  • Has daily communication with respective Regional Field Service Manager.
  • May be required to assist at regeneration facilities when necessary.
  • Will be required to travel and work overtime as required.
  • Works independently.
  • Must be able to self-manage.
  • Tracks, manages and reports mileage and expense reports.

Required Skills
  • Ability to carry/lift up to 75 lbs.
  • Ability to wear respirators in environments that may expose you to chemicals, fumes, etc.
  • Ability to maintain workloads that may include travel to a variety of states for days or weeks, and daily timeframes that could exceed the typical 8-hour shift.

Required Experience
  • High School Diploma or GED.
  • Proficient in Microsoft Office Products
  • Valid Driver’s license.
  • College Degree preferred
  • 3-4 years of mechanical experience preferred.
  • PLC experience preferred
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