ED Patient Access Specialist

Northern Hospital of Surry County Ararat, NC 2019-01-09
ED Patient Access Specialist
Job #: 1076
Job Category: Non-Clinical
Job Type: PRN
Shift Type: Shift Varies
Department: Patient Access
Open Date: 01.04.19
Close Date:
Job Qualifications:
REQUIRED QUALIFICATIONS:
  • Ability to read, write, and speak English clearly and fluently
  • Computer experience using Microsoft Windows Suite
  • Excellent Customer Service Skills – may be asked to demonstrate
  • Type 59 correct keystrokes per minute for Alpha.
  • Two years experience in a customer service environment

PREFERRED QUALIFICATIONS:
  • High School diploma/GED
  • CNA or other medical certification
  • Experience in medical environment
  • Completion of an approved Medical Terminology course or Medical Terminology knowledge
  • Experience with Meditech or other medical data systems
  • Certification by a professional organization (CAM, CHAA or CHAM)
  • Ability to communicate in Spanish

Job Details:
Pushing and pulling Workstations on Wheels in the ED department. Uses both desktop computers and workstations on wheels to interview patients, record information, create patient profiles, scan documentation and communicate information to patients, nursing staff and customers consistently. All entries must be accurate and complete.Cross train in other PAS departments. Exposure to a variety of stressful clinical situations. Expected to work all scheduled shifts including night and weekend shifts. Flexibility is required.
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