Sales Coordinator, Hotel Services

PSAV Kettering, MD 2019-07-11

Position Overview

The Sales Coordinator is responsible for assisting the Event Technology team by selling equipment and services for events of all sizes with a special focus on events under $5K in revenue. Complete sales order entries and other sales related activities. Provide general sales administration support as needed including order entry, opportunity management, billing, and customer follow-up. The Sales Coordinator is a developmental role for progression to a Sales Manager after one year. The position reports into a Sales Director or Director, Event Technology.

Key Job Responsibilities

Sales Support and Coordination

  • Directly sell smaller events such as Banquet Event Order (BEO) bookings, exhibitors, affiliate business, and In-Conjunction-With (ICW) events, as determined appropriate by the Manager.
  • Maximize revenue and adhere to event profit guidelines for all assigned business.
  • Meet client needs through attending client meetings and responding to client concerns, questions and problems.
  • Follow up with clients through final billing, thank you letters, post-event service evaluations and lead hand-offs.
  • Effectively use PSAV tools and resources to respond to customer requests.
  • Ensure CRM is accurate and up to date at all times.

Job Qualifications

  • Minimum of a High School diploma; BS/BA is preferred or 1+ years of sales/event experience
  • Prior technology, sales, hospitality or event planning experience a plus
  • Technical aptitude and proficiency with computer software and programs
  • Strong written and verbal communication skills

Competencies (by Core Values)

  • Hospitality
  • Responsiveness
  • Ownership
  • Professionalism
  • Communicates Effectively
  • Action Oriented

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