Reebok Store Associate

Reebok Ash, NC 2019-06-27

Key Accountabilities:

  • Is aware of store and individual targets and actively works to meet or exceed these by using all resources available within the store.
  • Complies with store policies and procedures to maintain a safe shopping and working environment.
  • Collaborates productively and respectfully with team members to meet or exceed store goals.
  • Communicates a desire for ongoing learning and welcomes all available opportunities to increase individual and store performance.
  • Makes themselves available to support other team members when needed

Sales Associate

  • Meets and exceeds customer expectations and boosts sales and Brand experience by using appropriate element the adidas customer service model.
  • Create an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
  • Proactively seeks and incorporates basic core and seasonal product knowledge into own service approach within assigned store zones(s).
  • Maintain an appealing, easy-to-shop environment for customer by consistently executing visual merchandising and housekeeping standards.
  • Minimize loss by actively maintaining sales floor awareness while serving customers.

Cashier

  • Completes sales transactions quickly and accurately while adhering to cash protection procedures
  • Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty.
  • Handles returns, refunds and exchanges and uses these as an opportunity to reinforce and enhance the customer experience.

Stockroom

  • Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
  • Uses retail and customer expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor.
  • Ensures adequate supplies to create an effective stockroom environment and continually maintains this (including all merchandise) within and around the vicinity.

Knowledge, Capabilities and Experience:

  • Must possess and consistently exhibit the competencies relative to the position.
  • Knowledge of customer service principles and processes.
  • Ability to learn and adapt quickly in a fast paced environment.
  • Ability to understand and carry out oral and/or written instructions and request clarification if needed.
  • Demonstrates an inspirational attitude that contributes to a positive team environment.
  • Ability to build and maintain effective working relationships team members.
  • Well developed ability to speak, read, comprehend, and write English
  • Ability to maintain reliable and consistent attendance and punctuality.
  • While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Physical Requirements:

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.
  • The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Qualifications:

  • Must have or be pursuing a high school diploma or general education degree (GED)
  • Three to six month’s experience working in a sports/fashion customer & commercial focused retail environment.
  • Basic numeracy, literacy, and verbal communication skills.
  • Must be 16 years of age or older.

Job Type: Part-time

Working days:

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Hours per week:

  • 20-29

Overtime often available:

  • No

Pay frequency:

  • Every other week

Benefits:

  • Store Discount
  • Paid Vacation
  • Advancement and Growth Opportunities
  • On-going Training & Development

Work needed:

  • Evenings
  • Weekends
  • Holidays

Training Hours:

  • 1 - 5

Paid Training:

  • Yes

Physical Requirements:

  • Walking
  • Standing
  • Stooping
  • Kneeling
  • Climbing
  • Pushing
  • Pulling
  • Repetitive lifting

Management:

  • Store Manager
  • Team Lead

Shifts announced:

  • Every other week

Shift:

  • Evening

Employees working per shift:

  • 5 or fewer

Advancement Opportunities:

  • Potential to move into other roles based on Performance

Typical start time:

  • 3PM

Typical end time:

  • 10PM

Pay Frequency:

  • Bi weekly or Twice monthly

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • Open to applicants under 18 years old, provided it is legally allowed for the job and location
  • Open to applicants who do not have a high school diploma/GED
  • A good first job for someone who is just entering or re-entering the workforce with limited experience or education
  • Open to applicants of all ages, including older jobseekers
  • Open to applicants who do not have a college diploma
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