Data Processor

Job Summary:

The Data Processor is responsible running reports on a regular and on-going basis to be utilized by internal customers. This role will be a key role in helping us manage and process data in a timely and accurate manner to drive forward a wide variety of business initiatives.

Duties:

• Download daily data from a variety of sources and save to file share for automated upload into proprietary CRM.
• Review low scoring Customer Surveys and enter dispute data into major client systems.
• Keep track of Disputed Customer Surveys and determine impact of Approved disputes on overall Satisfaction rates.
• Conduct reviews of daily integration errors, with either escalation or immediate resolution.
• Work extensively with Excel pulling data from various reports and systems to integrate into a excel reports for distribution to operations.
• Communicate extensively with Operations on Customer Survey Processes

Requirements:

• Excellent Excel Skills – Vlookup, Pivot Tables, Complicated formula manipulation.
• Clear and Concise Verbal Communication skills
• Clear and Concise Written Communication skills
• Willingness to learn

PHYSICAL ACTIVITY

• Constant sitting/typing up to 8 hours.
• Lifting 15-25lbs occasionally.
• Constant use of hands to type and write.
• Stand up to 2 hours.

BENEFITS

• Medical, Vision, Dental Insurance
• Bonus Program
• 401k with Company Match
• Paid Holidays
• Personal Time Off
• Earned PTO for Community Service

Romanoff Renovations is an equal opportunity employer and we are committed to maintaining a diverse workforce provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.