Retail Department Supervisor

Rugged Wearhouse Millingport, NC 2019-01-10

Rugged Wearhouse is a famous brand "off price" retailer that sells great styles, famous brands at amazing prices! If you wish to be part of a company that is fast growing and strives to be the best price leader with a broad & dynamic assortment of apparel, footwear, accessories, and home goods, then you have found the right opportunity! We are looking for a Department Supervisor (Senior Department Head) in our Kannapolis, NC store who is energetic, sociable, and confident in providing customer happiness in our stores!


Passionate about and responsible for bringing our great styles, famous brands, and amazing prices to life. You are dedicated to customer service and the overall customer experience. Report directly to the Merchandise Manager and serve as a mentor to your department associates. You work closely with the store management team to drive sales and customer loyalty. You communicate effectively with your peers and business partners.

Provide support to the store leadership team by taking ownership of the sales performance and visual standards of certain departments. Work on the sales floor before, during, and after store hours; serves as a model for customer service behaviors. Ensure that your department is always neat, clean, organized, and marketing and merchandising standards are executed properly. Brings a positive, can do attitude to the team and make everyone feel included. You make sure Gabe’s is a great place to shop!


  • Detail oriented and fashion forward
  • Demonstrate ability to prioritize and make decisions
  • Highly accountable and goal oriented
  • Detail oriented and has an eye for merchandising
  • Thrives in a fast-paced environment; can react quickly
  • Business savvy; understands the link between their role and the overall store performance and customer experience
  • Demonstrates ability to team build, and connect with all crew members
  • Schedule flexibility to include nights, weekends and non-business hours
  • Demonstrates business acumen with strong strategic and analytical skills
  • Proven ability to build connected teams and inspire trust and rapport with direct reports
  • Demonstrates ability to teach and build others’ skills
  • Schedule flexibility to include evenings, weekends, holidays, and non-business hours
  • Proven ability to drive sales results and improve sales performance
  • Ability to stand for long periods of time; lift moderate weight (up to 50 lbs.)
  • Has previously worked as a department head or lead in an apparel retail environment


  • Sales by Department
  • Store awareness
  • Visual Merchandising Manual


  • Entry level positions and Management opportunities are available. Whether it is your first job or you bring a wealth of experience; you make us unbelievable!
  • We foster a culture of integrity, growth and excellence that makes us a successful team.
  • We offer a discount program to our team that makes our already amazing prices even more unbelievable!
  • Be part of something unbelievable!

APPLY IN PERSON at our store: 976 Cloverleaf Plaza, Kannapolis, NC 28083. (704) 788-3042. Ask for the Manager on Duty.


Job Type: Full-time


  • Retail: 1 year (Preferred)

Work authorization:

  • United States (Required)

Benefits offered:

  • Paid time off
  • Health insurance
  • Dental insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • Other types of insurance
  • Retirement benefits or accounts
  • Employee discounts
  • Flexible schedules