Brand Ambassador

Saks Fifth Avenue Duarte, CA 2019-07-10
Who We Are:
HBC is a diversified global retailer, focused on driving the performance of high quality stores and their all-channel offerings, growing through acquisitions, and unlocking the value of real estate holdings.
Founded in 1670, HBC is the oldest company in North America. Our portfolio today includes formats ranging from luxury to premium department stores to off price fashion shopping destinations, with more than 480 stores and over 66,000 employees around the world.
Our leading banners across North America and Europe include Hudson�s Bay, Lord & Taylor, Saks Fifth Avenue, Saks OFF 5TH, Galeria Kaufhof, the largest department store group in Germany, and Belgium�s only department store group Galeria INNO.
We have significant investments in real estate joint ventures. HBC has partnered with Simon Property Group Inc. in the HBC Global Properties Joint Venture, which owns properties in the United States and Germany. In Canada, HBC has partnered with RioCan Real Estate Investment Trust in the RioCan-HBC Joint Venture.
A truly global corporate citizen, HBC is committed to responsible business practices to bring about positive change, and we work hard to shape a sustainable future for people and the planet. Our philanthropic initiatives help create healthy families, strong communities, and sport excellence in the cities and countries in which we operate around the world, while striving to create innovative programs and resources that provide flexibility for work-life balance in order to maintain a positive working environment
What This Position Is All About:
A Brand Ambassador is a sales associate that drives the business through expertise on a specific vendor line. This Brand Ambassador represents the �face of the brand� and is responsible for technical knowledge of product, product training and education for other SFA Associates, product feedback to the merchants and vendors and advanced client and business development skills related to his or her individual sales for the brand.
Who You Are:
  • Training skills
  • Strong communication skills
  • Basic math skills, to interpret reports, understand individual and line goals and to develop supporting selling strategies
  • No special certifications required. Prefer some college but degree not required.
  • Candidate should have excellent interpersonal skills. He/she will be required to build relationships with other team members to help sell the product represented.
You Also Have:
  • 2+ years of selling experience in like product.
As the Brand Ambassador, You Will:
  • Excellent selling and client building skills.
  • Drive sales for the brand in a specific category
  • Develop and execute strategies to drive overall sales for the brand
  • Develop and execute strategies for acquiring new clients and expanding existing client sales to meet or exceed individual sales goals
  • Strategically develop plan in partnership with leadership to support overall Local Business Development Plan
  • Execute category strategies for the brand developed by the Brand Manager or GM
  • Demonstrate expertise in customer base by having knowledge of top customers
  • Coordinate special orders, reserves and product movement between stores to deliver to customer requests
  • Reinforce shortage awareness and adherence to SOP as it relates to the overall profitability of the area
  • Coordinate department efforts to maximize special events and trunk show focus days
  • Develop partnerships with Fifth Avenue Club consultants and other Store Associates to promote line and increase intersell
  • Educate and train SFA Associates on the technical aspects of the products (construction, fabrication, design, etc.)
  • Use the Monthly Recap Form to provide feedback to corporate buying office and vendor regarding specific needs, opportunities, sizing and customer requests to target future growth
  • Act as a liaison between department and vendor representatives
  • Leverage opportunities to share technical product knowledge to educate the customer on the characteristics of the product
  • Act as role model for Sales Associates by exhibiting the highest customer service standards
How Often You May Travel:
  • NA
Your Life and Career at HBC:
  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible full-time employees (including medical, vision and dental)
  • An amazing employee discount
Thank you for your interest with HBC. We look forward to reviewing your application.
HBC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, HBC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
HBC welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
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