IT Applications Associate

Sedgwick Arlington, TN 2019-06-18

IT Applications Associate

IF YOU CARE, THERE'S A PLACE FOR YOU HERE

For a career path that is both challenging and rewarding, join Sedgwick's talented team of 21,000 colleagues around the globe. Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions. Taking care of people is at the heart of everything we do. Millions of people and organizations count on Sedgwick each year to take care of their needs when they face a major life event or something unexpected happens. Whether they have a workplace injury, suffer property or financial loss or damage from a natural or manmade disaster, are involved in an auto or other type of accident, or need time away from work for the birth of a child or another medical situation, we are here to provide compassionate care and expert guidance. Our clients depend on our talented colleagues to take care of their most valuable assets - their employees, their customers and their property. At Sedgwick, caring counts®. Join our team of creative and caring people of all backgrounds, and help us make a difference in the lives of others.

PRIMARY PURPOSE: To understand and help define requirements and perform analysis for various strategic and tactical projects for the purpose of assisting in developing or modifying simple to moderately complex software programs to meet the desired business need; to assist in developing and submitting requirements to programmers; to assist with review sessions to discuss the requirements or desired system functions with developers, quality analysts and management; and to potentially perform the development function if applicable.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES
  • Assists in performing moderately complex analysis of data and system, including loading and balancing creation of derived fields and formatting, process flows and data diagrams.
  • Assists in performing all development tasks required to ensure the accuracy of each software program within the specified timeframes.
  • Develop skills and knowledge in required development language to perform required tasks.
  • Works closely with management on assigned projects from inception through implementation ensuring adequate internal communication and user involvement is maintained.
  • Analyzes client and customer needs as required; assists in the requirement process, development, and unit testing of simple to moderately complex code.
  • Proactively obtains information needed for the successful development of software programs.
  • Develop & test software using Informatica, PL/SQL, Progress, Microsoft .net or other programming languages as specified.
  • Completes required documentation as needed to provide a full and clear history of development and changes.
  • Assists in investigating issues and developing resolution in a timely manner with a technical author.
  • Follows pre-established departmental standards and guidelines as they pertain to design and development; adheres to the goal of delivering and maintaining the highest quality of customer service to our clients.
  • Provides feedback and suggestions to improve process to IT management/Team Lead.
  • Works closely with project managers to meet and complete project milestones accurately and on time.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travels as needed.

QUALIFICATIONS

Education & Licensing
Bachelor's degree from an accredited college or university preferred. Major in information systems or computer science preferred. Language development courses in a relevant and applicable language and/or business analytical experience preferred. Education in interpreting user requirements, business applications design and development of business applications strongly preferred.

Experience
Two (2) years of related experience or equivalent combination of education and experience required. Specific knowledge of Oracle databases, PL/SQL, C#/C++/C, Open Source, Korn Shell Script, Perl or Progress 4GL highly preferred.

Skills & Knowledge
  • Excellent oral and written communication skills
  • PC literate, including Microsoft Office products
  • Excellent interpersonal skills
  • Ingenuity and creativity
  • Logical approach to problem solving
  • Analytical capabilities
  • Ability to work under pressure
  • Attention to detail
  • Tenacity and patience
  • Understanding of business processes and constraints
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer
and a
Drug-Free Workplace

This position will be an integral part in staying ahead of Sedgwick's numerous security conscious
clients and executive concerns regarding our IT practices. The position will assist with and track
projects focused on process, procedural and/or IT compliance changes/updates; track and report on
contractual non-compliance issues and monitor them through resolution; evaluate vendor compliance to Sedgwick IT Security Standards as a flow-down requirement from clients; act as a liaison to client auditors and IT staff on technology-based systems; assist in gathering evidence to support on-going audits of Sedgwick IT practices; track required testing/reporting of security for applications and network as well as other duties as assigned. Highly prefer candidates with knowledge of risk and project management practices who are tenacious, patient; detail-oriented and have strong oral and written communication, including presentation skills. Good understanding of business processes and constraints and have a logical approach to problem solving are preferred skills. Prefer candidates that are bilingual English/Spanish.

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