Front Desk Receptionist

Sitel Anderson, IN 2019-07-11

At Sitel, many of the world's best brands trust us to create authentic connections with their customers every day. We may be new to the Northern Indianapolis Market, but we're backed by 30+ years of industry-leading experience and the entrepreneurial spirit of our founders. Our global presence spans 75,000 associates, 27 countries and 150 locations.

This is an opportunity to join a global company that's redefining the way brands connect with their customers. Working at Sitel is more than a job, it’s a career. In fact, 93% of our management positions are filled internally. Sitel is looking to hire over 450 associates by the end of this year with more growth planned in 2020; servicingone of the most well-known insurance providers for military members and their families. Are you ready to join?

SUMMARY OF RESPONSIBILITIES

Welcomes and greets visitors, applicants, clients, and associates.

Answers and routes any calls received through the main switchboard.

Supports the recruiting and employment process, initiates applicants participation in the online job application, pre-employment testing, and related screening tasks as directed.

May manage mail services, supply procurement, and provide a variety of administrative duties to support the site and the HR team.

POSITION QUALIFICATIONS:

Demonstrated ability to greet all visitors in a positive, welcoming and courteous manner.

Ability to multitask and be attentive to detail while using basic working knowledge of general office equipment and administrative practices.

Efficient ways of routing/resolving specific calls and visitors.

Quantity and maintenance of supply orders.

Organization of reception area.

Advise job applicants of the general process.

WORK EXPERIENCE

Six months or more experience in a reception, secretarial or administrative support position in a customer service environment.

Basic typing/computer skills required with knowledge of MS Office products preferred.

EDUCATION

High school diploma or equivalent.

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