In-Park Services Manager

Six Flags Irene, IL 2019-01-09

Job Summary:

Direct all In-Park Services operations. Operating P&L Responsibility for Culinary, Retail and Rental operations to assure profitability. Ensure department provides outstanding service, exceptional food quality, emphasizing organization and cleanliness, and an entertaining experience, to our Guests and Team.

Key Duties and Responsibilities:

  • Responsible for all In-Park Services operations in the park including Culinary, Retail, Rentals, Catering and Purchasing/Warehouse.
  • Manage, develop, and evaluate the performance of all full time and seasonal staff.
  • Develop and maintain financial budgets and annual business plans for In-Park Services operations and prepare and present monthly forecasts as required.
  • Develop, execute and coordinate In-Park Services CAPEX, from concept through completion, on-budget and on-time.
  • Ensure all Federal, State, Local, and park regulations are being adhered to within areas of responsibility.
  • Ensure compliance with all State and Federal liquor laws as well as FDA health requirements.
  • Assure profitability of department by closely monitoring sales, cost of goods, inventory, labor and other operating expenses and fixed costs.
  • Oversee staffing and control labor expenditures for In-Park Services
  • Interface w/Corporate Director and Manager of Culinary Services, Retail and Rentals if needed on planning and operations
  • Ensure Compliance of Caloric Information and Federal Requirements
  • Ensure exceptional food quality, product displays, cabana hospitality, seamless rental transactions and innovation.
  • Ensure that all team members are properly trained and equipped to perform their job responsibilities.
  • Develop and promote an entrepreneurial spirit by making recommendations targeting increased sales, profits and Guest service and satisfaction.
  • Adhere to all department and company safety policies.
  • Support the company mantra; friendly, clean, fast and safe service.
  • Serve as Park Duty manager as assigned.
  • Enforce all park policies and procedures and maintain all Six Flags standards.
  • All other duties as assigned.

Skills and Qualifications:

  • Bachelor's degree in management (or related field) or equivalent management experience in Food industry or Retail Industry or combination of both.
  • 5 years' experience as a theme park supervisor/manager of Retail Services or Culinary Services, restaurant management experience, or experience in multi-unit Retail or Culinary Services related field.
  • Strong written and oral communication and interpersonal skills.
  • Must be professional, energetic, self-motivated, and able to motivate others, and have a positive attitude.
  • Experience supervising large teams and interfacing with all levels of management.
  • Strong teamwork skills and ability to work productively across various departments.
  • Ability to multi task and have a keen eye for detail and follow up.
  • Strong planning skills and ability to teach.
  • Strong organizational skills and ability to manage multiple operations.
  • Budget planning experience and proficient in Microsoft Word and Excel.
  • Certified in Safe Food Handling and responsible alcohol service (TIPS) or obtain certification within 60-days.
  • Flexible schedule required including nights, weekends, and holidays.

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