Automotive Service Advisor / Service Writer

Superior Dodge Chrysler Jeep RAM of Conway Center Ridge, AR 2019-07-11

Overview

Superior Automotive Group is one of the largest automotive groups in Arkansas!

We are looking to add experienced Service Advisors to our high volume Superior Dodge Chrysler Jeep RAM Service Department in Conway, AR!

We offer our associates a team environment, great benefits and ongoing training and support in a professional environment.

Benefits

  • Competitive Pay
  • Paid time off
  • 401(k) with employer match
  • Health, Dental & Vision insurance
  • Employee discounts
  • High volume service department

Basic Functions:

As a Service Advisor for Superior Automotive Group, you are passionate about taking care of the customer’s car care needs and ensuring they know what’s going on throughout the process. This role requires handling many customers, changing priorities, communication and same day follow up with the customer until they are satisfied. This position reports to the Service Manager.

Qualification Requirements:

  • Experience: Minimum 1-2 years experience with a high volume dealership
  • Experience using CDK
  • Any automotive certification is a plus
  • Must have a current driver’s license
  • Must be dependable, highly motivated, and able to meet demands of the position
  • Ability to inspire, motivate, and lead a team to reach company goals
  • Ability to effectively communicate, be a functional resource to others, and work well with others.
  • Superior customer service skills are required
  • Must adhere to safety procedures
  • Reliable, self-motivated, honest, punctual, professional and flexible attitude * Strong communication and customer engagement skills
  • Strong ability to juggle multiple things at once and get the work done, either by delegation or doing the work themselves
  • Able to problem solve and think on your feet

Job Type: Full-time

Experience:

  • service writing: 1 year (Required)

License:

  • driver's license (Required)

Additional Compensation:

  • Commission
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