Telos CorporationColorado Springs, CO 809152016-12-01
Job Description: This position will be based at Peterson AFB, CO.
Responsibilities: The Senior Systems Engineer will provide
technical/engineering support for the Air Force’s
Enterprise Information Technology Service Management
(EITSM) and Voice Protection System (VPS)
systems/programs. This individual will be the
Telos-designated Site Lead. Specific responsibilities
may include:
Administer and maintain Remedy foundation data.
Administer and maintain Oracle database Real-Time
Application Cluster (RAC) and Grid Control.
Maintain and configure the BMC Remedy AR System
server and supporting systems.
Perform regularly scheduled security and maintenance
patching.
Perform quarterly security audits of EITSM
configuration.
Modify existing workflow or build additional
workflow on a limited basis.
Support integration and test of EITSM system
upgrades and added capability.
Support integration and test of EITSM with
third-party applications as needed under the change
management processes.
Maintain and support EITSM systems and applications
in the HNI integrated test facility.
Provide user and user rights management, including,
but not limited to Personal Identification Number
generation.
Perform system & system component
installation/re-installation (hardware and software)
IAW TOs or other applicable documentation.
Provide analysis of operational configuration and
performance data captured through either system
audits or by other means provided.
Travel as directed by the COR to perform system
administration and maintenance activities.
Provide remote and local (IAW local operating
instructions) system operation oversight including
the monitoring of alerts and setup and general
administration.
Analyze system logs and identify potential issues.
Provide administration support for system
integration and test events.
Perform test and application of TCTOs and Field
Change Orders (FCOs) in support of PMO requirements.
Ensure systems are in compliance with STIGs.
Provide custom report and/or ad-hoc report
generation as scheduled or as directed by the
Government.
Provide metrics on system performance and resource
availability.
Provide information pertaining to risks or issues as
seen during the course of the task order.
Perform system troubleshooting / general and
preventive maintenance / backup / restoration tasks
IAW TOs or other applicable documentation.
Provide advisement to users and review user produced
Air Force Network Operations Procedures or similar
documentation intended to optimize the operational
impact.
Assist in the authoring of network and security
processes and procedures as required.
Provide site specific documentation of the system
configuration.
Provide site specific logical and physical network
drawing generation and maintenance.
Submit source data for baseline change requests to
the PMO configuration and Change Management process.
Conduct system sustainment via voice protection
policy definition, setup and implementation.
Author custom security policies.
Implement SecureLogix policies and procedures.
Qualifications:
BMC Certified Administrator: BMC Remedy IT Service
Management 7.x and/or 8.x and/or equivalent (within
30 days of hiring)
BMC Certified Administrator Atrium Discovery and
Dependency Mapping 8.x and/or equivalent (within 30
days of hiring)
Oracle Certified Expert, Oracle Database 12c: RAC
and Grid Infrastructure Administrator (within 30
days of hiring)
Oracle Certified Professional in Oracle Solaris 10 &
11 System Administrator (within 30 days of hiring)
Security+ and/or CISSP or equivalent
Bachelor’s degree in a related technical field
DoD SECRET Clearance
Experience:
Experience Requirements: eight (8) – ten (10) years
in related technical area with demonstrated growth
of responsibilities and expertise
Air Force Cyber background desired
The successful candidate must meet eligibility
requirements to access sensitive information, which
requires US citizenship.
Telos maintains a drug-free workplace and will
conduct drug testing on all applicants who have
accepted an offer of employment