Systems Engineer- Senior -C

Telos Corporation Colorado Springs, CO 80915 2016-12-01
Job Description:
This position will be based at Peterson AFB, CO.

The Senior Systems Engineer will provide
technical/engineering support for the Air Force’s
Enterprise Information Technology Service Management
(EITSM) and Voice Protection System (VPS)
systems/programs. This individual will be the
Telos-designated Site Lead. Specific responsibilities

may include:
  • Administer and maintain Remedy foundation data.
  • Administer and maintain Oracle database Real-Time
Application Cluster (RAC) and Grid Control.
  • Maintain and configure the BMC Remedy AR System
server and supporting systems.
  • Perform regularly scheduled security and maintenance
  • Perform quarterly security audits of EITSM
  • Modify existing workflow or build additional
workflow on a limited basis.
  • Support integration and test of EITSM system
upgrades and added capability.
  • Support integration and test of EITSM with
third-party applications as needed under the change
management processes.
  • Maintain and support EITSM systems and applications
in the HNI integrated test facility.
  • Provide user and user rights management, including,
but not limited to Personal Identification Number
  • Perform system & system component
installation/re-installation (hardware and software)
IAW TOs or other applicable documentation.
  • Provide analysis of operational configuration and
performance data captured through either system
audits or by other means provided.
  • Travel as directed by the COR to perform system
administration and maintenance activities.
  • Provide remote and local (IAW local operating
instructions) system operation oversight including
the monitoring of alerts and setup and general
  • Analyze system logs and identify potential issues.
  • Provide administration support for system
integration and test events.
  • Perform test and application of TCTOs and Field
Change Orders (FCOs) in support of PMO requirements.
  • Ensure systems are in compliance with STIGs.
  • Provide custom report and/or ad-hoc report
generation as scheduled or as directed by the
  • Provide metrics on system performance and resource
  • Provide information pertaining to risks or issues as
seen during the course of the task order.
  • Perform system troubleshooting / general and
preventive maintenance / backup / restoration tasks
IAW TOs or other applicable documentation.
  • Provide advisement to users and review user produced
Air Force Network Operations Procedures or similar
documentation intended to optimize the operational
  • Assist in the authoring of network and security
processes and procedures as required.
  • Provide site specific documentation of the system
  • Provide site specific logical and physical network
drawing generation and maintenance.
  • Submit source data for baseline change requests to
the PMO configuration and Change Management process.
  • Conduct system sustainment via voice protection
policy definition, setup and implementation.
  • Author custom security policies.
  • Implement SecureLogix policies and procedures.
  • BMC Certified Administrator: BMC Remedy IT Service
Management 7.x and/or 8.x and/or equivalent (within
30 days of hiring)
  • BMC Certified Administrator Atrium Discovery and
Dependency Mapping 8.x and/or equivalent (within 30
days of hiring)
  • Oracle Certified Expert, Oracle Database 12c: RAC
and Grid Infrastructure Administrator (within 30
days of hiring)
  • Oracle Certified Professional in Oracle Solaris 10 &
11 System Administrator (within 30 days of hiring)
  • Security+ and/or CISSP or equivalent
  • Bachelor’s degree in a related technical field
  • DoD SECRET Clearance
  • Experience Requirements: eight (8) – ten (10) years
in related technical area with demonstrated growth
of responsibilities and expertise
  • Air Force Cyber background desired
  • The successful candidate must meet eligibility
requirements to access sensitive information, which
requires US citizenship.
  • Telos maintains a drug-free workplace and will
conduct drug testing on all applicants who have
accepted an offer of employment