Maintains an atmosphere of enthusiastic customer awareness with an emphasis on providing fast and friendly Customer Service.
- Assists customers by making product suggestions, filling special orders and food preparation suggestions.
- Answers and responds to incoming calls appropriately. Receive and appropriately resolves customer complaints and reports to Store Director as needed.
- Engages in suggestive selling and other sales techniques via telephone, in-store intercom and one-on-one customer interaction. Answers questions regarding ingredients, price and freshness of products.
- Helps customers with special orders for cakes and other bakery items, including adding personalization to baked items. May be asked to write messages on cakes with icing.
Job Type: Part-time
Salary: $11.00 to $15.00 /hour
- Customer Service: 1 year (Preferred)
- Baking: 1 year (Preferred)
- Evening (Preferred)
- Morning (Preferred)
- Mid-Day (Preferred)
Hours per week:
Overtime often available: