Senior Technical Writer (WD)

Serco, Inc. Columbia, MD 2019-07-09

Senior Technical Writer (WD)

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Position Description

Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document. Conducts interviews with various users and technical staff to gather data for documentation. Researches and translates technical information into manuals and/or web-based documents for nontechnical and technical users. May document engineering processes and specifications. Recommends formats responsive to technical and customer requirements. Produces products that conform to the company documentation and quality assurance standards. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. Develop both engineering and acquisition documentation from engineering inputs. Perform data management operations including collecting deliverables from multiple sources and distributing them through SharePoint and email. The candidate will develop meeting minutes, notes and action items and will track and report on their status. Ability to manage the detailed topics in meetings along with familiarity with SharePoint for data management activities is essential.

Qualifications
  • Active TS/SCI clearance with polygraph.
  • Bachelor's Degree in a technical discipline from an accredited college or university. In lieu of a Bachelor's Degree, 4 years of additional Technical Writer experience may be substituted.
  • 5-7 years experience as a Technical Writer in programs and contracts of similar scope, type and complexity. 
  • Effective interpersonal and communication skills (verbal and written).
  • Ability to travel as necessary.
  • This position supports a U.S. Government contract whose terms require that applicants possess U.S. Citizenship.
Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. Serco serves every branch of the U.S. military, numerous U.S. federal civilian agencies, the intelligence community, the Government of Canada, state and local governments, and commercial clients. We help our clients deliver vital services more efficiently, while increasing the satisfaction of their end customers. Headquartered in Herndon, Virginia, Serco has approximately 6,000 employees with an annual revenue of $1 billion and is part of a $4 billion global business that helps transform government and public services around the world. At Serco, our employees are our most valuable asset, and our success directly relates to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our dynamic team. Serco's people share a passion for delivering ethical service, innovation, and a commitment to results. We trust our people to deliver. Serco is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Sex/ Sexual Orientation/ Gender Identity/ Religion/ National Origin/ Disability/ Vets).

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