Assistant Vice President and Director of Financial Aid

University of Richmond Richmond, VA 2018-06-18



As a key member of the leadership team for the Enrollment Management Unit, this senior-level position helps to develop enrollment policy and strategy. The AVP and Director of Financial Aid advises senior administrators in formulating, interpreting, and implementing financial aid policies and strategies to ensure access, affordability, and student success while meeting university goals for revenue and discount rate. This position has ultimate responsibility for accurate, efficient, and timely delivery of approximately $100 million in annual financial aid to over 3,100 undergraduate, graduate, and professional students while ensuring compliance with federal and state regulations as well as institutional policies.


  • Takes a leadership role in formulating and administering a broad range of policies and procedures that advance the University’s goals. This is done based on a deep awareness of institutional goals, expert knowledge of the federal and state regulatory environment, extensive expertise with financial aid programs and federal and institutional need analysis methodologies, and a keen understanding of Richmond’s place in a highly competitive market.
  • Collaborates with senior administrators on all matters related to financial aid at Richmond. Proactively educates senior leadership on current and evolving financial aid regulations and institutional policies defines their effect at Richmond and recommends appropriate and effective options and solutions. Educates Richmond’s Board of Trustees regarding high profile, national financial aid issues as they relate to Richmond.
  • Assesses the impact of funding policies, proposals, and legislation on Richmond’s students and recommends actions to best utilize financial resources for the University.
  • Responsible for compliance with federal and state regulations as well as the agency, donor, and institutional policies; represents the Office to internal and external auditors.
  • Creates an office organizational structure and establishes short- and long-term goals to meet the constantly evolving needs of the University and the Financial Aid Office. Hires, trains, supervises and supports the professional development of a professional staff of 12 full-time employees in addition to temporary and student staff.
  • Provides and analyzes data and interprets results for senior administrators, the Office of Institutional Effectiveness, and external consultants working with the University; responds to requests for data from internal and external organizations and national surveys.
  • Prepares and manages the Financial Aid Office’s annual operating and scholarship budgets; expends federal, state, private, and institutional funds to ensure fiscally sound program administration and the best utilization of funds.
  • Serves as a key member on various University working groups and committees, including the Econometric Modeling Group and the Compliance Oversight Committee.
  • Initiates, implements, and ensures application of new technologies for efficient and effective management of all financial aid programs.
  • Effectively and creatively conveys accurate information regarding Richmond’s financial aid program through print, electronic, and internet processes; uses these means to position Richmond most favorably in its competitive market.


  • An outstanding leader who can contribute to policy and strategy discussions.
  • A skillful manager who can work collaboratively with other administrators across the institution and oversee complex operations effectively and efficiently.
  • Extensive knowledge of the role of financial aid in the recruitment and retention process.
  • Expert knowledge of federal and state financial aid regulations and federal and institutional need analysis methodologies.
  • Ability to represent the financial aid program effectively with key internal and external constituencies, ranging from students and families to University colleagues and senior administrators, to external auditors and members of the Board of Trustees.
  • Uncompromising commitment to excellent customer service.
  • Excellent interpersonal, written and oral communication skills.
  • Ability to understand, interpret and interrogate sophisticated data analyses and communicate findings to non-technical audience.
  • Experience with the application of information technology to the financial aid operation.
  • Familiarity with enterprise student administration systems is required; experience with the Banner Financial Aid system is preferred.


  • A Master’s degree is required.
  • At least 10 years of professional experience in the field, with at least seven years of senior managerial experience.


  • Full-time, exempt position
  • Monday – Friday, 8:30 a.m. - 5:00 p.m.; 7.75 hrs./day; 38.75 hrs./week; some evenings and weekends

Pay Grade 10
To see more detailed salary information please review the University of Richmond's Compensation Structure.

Located minutes from downtown Richmond, Virginia, the University of Richmond ( blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. Richmond offers a unique combination of undergraduate and graduate programs. Our School of Arts & Sciences anchors Richmond as a nationally ranked liberal arts university. A ranked business school, the nation’s first school of leadership studies, a highly respected law school, a nationally recognized international education program and the community-focused School of Professional and Continuing Studies build on that strong foundation and make this university something unique.

UR is committed to developing a diverse faculty, staff and student body, and to modeling an inclusive campus community which values the expression of differences in ways that promote excellence in teaching, learning, personal development and institutional success. In keeping with this commitment, our academic community welcomes candidates from diverse backgrounds and candidates who support diversity. EOE