Associate Director of Undergraduate Admissions

Job Title Associate Director of Undergraduate Admissions Department Undergraduate Admissions Essential Functions

Reporting to the Director of Undergraduate Admissions, the Associate Director plays a central leadership role in the efficient and effective management of Undergraduate Admissions Operations staff. The Associate Director is responsible for the daily operations of the admissions processing and provides vision, leadership, and technical guidance in managing the operational functions of the office; leads the office team for implementation, review and development of new processes and procedures; manages and monitors work flow processes, data processing systems, operations and applications. The Associate Director must be familiar with high school and college relations operations and the procedures necessary. Must be familiar with Family Education Rights & Privacy Act (FERPA) regulations. Must be familiar with international processes and credentials in relations to admissions. Must be able to utilize available technology to analyze data and generate reports on specific admissions / enrollment trends. The Associate Director must be familiar with UNO institutional policies and procedures and with the PeopleSoft student information system.
This position is also the main liaison for all transfer and high school evaluation inquiries for admission to UNO. The Associate Director is expected to leverage the capability and skillset of the staff to maximize operations and oversee the admissions requirements and standards for the University. This position oversees a staff of up to seven FTE, all of whom support the day to day operations of the office. The Associate Director is responsible for coordinating and managing the timely processing of admissions applications and the daily related office operations. This includes the planning, coordinating, executing and assessing specific initiatives that support and promote the university’s enrollment goals such as: informational or training workshops for staff, implementation of new technology, attending recruitment events, etc. the associate director will have highly developed collaboration skills and the ability to work effectively within all areas of admissions. The associate director will develop and monitor new ways to be in the cutting edge of the admission processes to support institutional mission, vision and goals.

Beyond Admissions, the associate director will connect frequently with partner colleagues within the Divisions of Enrollment Management/Student Affairs, as well as collaborating with the colleges in the service of reaching university goals. The associate director will demonstrate strong analytical skills and an understanding of the importance of using data to make decisions is critical. The Associate Director will work with the Director of Undergraduate Admissions and University Communications in the coordination and development of targeted communication pieces. Outstanding leadership and supervisory skills are required. The associate director must be a collaborative team player while also able to work independently. Support the overall goals of the Admissions Office and the Division of Enrollment Management with other duties related to admissions operations as assigned.

Work Schedule M-F, 8a-5p. - Nights and Weekends as needed, travel required. Additional Duties

The Associate Director provides direct supervision and leads the operational aspects of the Undergraduate Admissions office. This person manages and maintains daily operations of the office. Establishes new procedures for effective and efficient processing of undergraduate applications. Reviews, develops, interprets, and implements university admissions policies and procedures that support the university mission and enrollment goals. This applies to both domestic and international applicants. Oversees hiring and development of staff, including assisting the Director with preparation of regular reviews and performance feedback, staff development and staff retention. Responsible for initial and ongoing training of staff and helps maintain high levels of customer service, motivation and institutional knowledge among admissions operations staff.
Develop and provide training in areas related to admissions processing including new technology and software; national and state laws, policies, and regulations, and documentation handling processing and best practices for both domestic and international applicants. Use available resources to empower staff to reach sound decisions with high autonomy, and with solid information at their disposal.
Responsible for managing the admission requirements and standards for the University. Leads the reviews of student records / transcripts for initial admission decision of students not meeting assured admission requirements, and coordinates any monitoring tools for these student as needed. Serves as the primary contact for the development and maintenance of the student facing portal (MavLINK) ensuring that the tracking of admission processes is accurate, efficient, and effective. Maintains access to campus programs and services including Health Services, orientation programs, UNO Housing, and placement exam registration. Leads the efforts to enhance current processes, update college program information and maintaining the functionality of the application for admission.
In collaboration with the Business Intelligence unit and University Communications, develops, implement and maintain PeopleSoft (PS)-generated communications, reports, and processes; including: setup in PS, creating communication templates in RTF format, and testing in lower PS environments. Responsible for external load of test scores into PeopleSoft.
Authorizes PeopleSoft account requests from faculty/staff on behalf of admissions.
Coordinate all functions required for the evaluation of transfer credit for admission to UNO. Supervise the input of data by staff members, reviewing, correcting and/or the completing of records as needed to meet the admissions requirements. Act as primary Undergraduate Admissions liaison between colleges and work closely with other units within Enrollment Management when working with transfer credit for admission to UNO.
Supervises the Residency process and any reduced tuition programs for Undergraduate Admissions. Responsible for the review of the residency policy and correlating legislative issues. Requires a general knowledge of U.S. Immigration statuses and policies.
Counsel prospective students, parents, high school counselors, and college partners regarding admission requirements and provide guidance to students who are not admissible to the University. Collaborate with UNO college academic advisors to provide feedback and resolve issues with students’ admission status to specific programs.

Required Qualifications

Required Education: Bachelor’s degree
Required Experience: Minimum two years of progressive professional experience in the area of higher education
Valid driver’s license.

Preferred Qualifications

Preferred Education: Master’s degree
Preferred Experience: Prior admissions/recruitment or related work experience

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly sits; may stand, walk. See, hear, speak and use of hands.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly works indoors. Noise level is low to moderate.

Salary $55,000-$58,000