Customer Service Associate

Walker Zanger, Inc. San Francisco, CA 2018-10-23

We are currently seeking a Client Service Associate for our showroom in San Francisco, CA. The ideal candidate would enjoy providing excellent client service and building relationships with our clients.

We offer a great company culture, a collaborative working environment, full benefits, competitive pay and opportunity for growth.

Job Description:

  • Communicate directly with clients on behalf of our sales associates
  • Provide project price quotes to clients, place orders and follow up until completion
  • Advise clients on material stock status, special order requirements and payment policies
  • Send samples to clients upon request
  • Arrange shipping of orders to clients and follow up through the invoicing process. Provide freight quotes if requested
  • Check inventory, locate and secure material between various branches or at the direction of the sales associate
  • Other duties as assigned

Desired Skills and Experience:

  • Must have excellent client service/people skills
  • Detail oriented and able to multi-task
  • Excellent organizational and follow-through skills
  • Basic computer skills
  • High school diploma

About the Company:

Walker Zanger is a nation-wide distributor and retailer of stone & fine ceramic tiles. Our company has been in business for 60 years and is a great place to work. Ethical business practices are central to our continued success, growth and profitability. We encourage diversity, creativity and satisfaction for employees, clients and vendors

Job Type: Full-time

Experience:

  • Customer Relationship Management: 2 years (Preferred)

Work environment:

  • Office

Communication method(s) used:

  • Phone
  • Email
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